Boiler Service Technicians

Hoffman Mechanical Solutions, Inc.; Brewster Heights (NY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Hoffman Mechanical Solutions is seeking a Boiler Service Technician to perform preventive maintenance, start-ups, diagnostics, troubleshooting, and repairs on light commercial to industrial hydronic systems.

You will work in the field across multiple sites within the Southeast, building strong customer relationships, documenting service actions, and ensuring safe, high-quality service while representing HMS in every interaction.

Qualifications

• Associate degree or equivalent in heating, ventilation, and air conditioning preferred.
• Computers and MS Office proficiency preferred.
• Boiler, water heater, and pump repair/service experience preferred.
• Must pass background, DMV, and drug screening.
• Must possess a valid driver’s license.

Responsibilities

• Perform preventive maintenance, start-ups, warranty service, diagnostics, troubleshooting, and repair on boilers and hydronic systems.
• Provide customer-facing technical work in commercial/industrial environments and document service actions.
• Build strong customer relationships and communicate needs and service modifications clearly.
• Maintain service files, route planning, and inventory awareness.
• Ensure safety and high-quality field service practices.

Skills

HVAC field experience

Boiler service experience

Mechanical aptitude

Software familiarity

Customer communication

Driver's license

Education

Associate degree in HVAC

Trade school diploma

Tools

Microsoft Office

Job description

Commercial Boiler Service Technician Careers

Join Hoffman Mechanical Solutions as a Boiler Service Technician supporting commercial boiler maintenance, boiler repair, equipment start-up, troubleshooting, and hydronic system service across commercial, institutional, and industrial facilities throughout the Southeast.

This field-based role supports preventive maintenance, start-up, troubleshooting, diagnostics, warranty service, and repair work for commercial boilers and related hydronic systems.

Boiler Maintenance & Repair

Southeast Service Territory

Hoffman Mechanical Solutions is hiring Boiler Service Technicians for full-time, non-exempt field service roles supporting commercial boiler maintenance, boiler start-up, hydronic system troubleshooting, equipment repair, warranty service, and customer-focused service coordination across the Southeast.

Job Title Boiler Service Technician

Company Hoffman Mechanical Solutions

Status Full Time, Non-Exempt

Reports To Service Manager Or Manager Of Technical Operations

Schedule Monday – Friday, based on customer needs

Commercial Boiler And Hydronic System Service Work

The Boiler Service Technician role is responsible for preventive maintenance, start-up, warranty service, diagnostics, troubleshooting, and repair on light commercial, commercial, and industrial hydronic equipment.

This position works across hot water mechanical systems, custom boiler systems, pump systems, humidification systems, variable frequency drives, water heaters, electrical components, plumbing-related components, and other commercial mechanical systems.

This opening is designed for experienced HVAC and boiler service professionals who can represent HMS in the field, solve technical problems, and support customers with safe, reliable, high-quality service.

Boiler Service Technician Responsibilities

Boiler Service Technicians perform customer-facing technical work in active commercial and institutional environments, supporting planned maintenance, responsive repairs, equipment start-ups, diagnostics, and service documentation.

• Build strong customer relationships and confidence in HMS products while understanding real customer needs and expectations.
• Perform technical support, repairs, overhauls, general maintenance, and start-ups on boilers, pumps, humidifiers, booster systems, VFDs, and related mechanical equipment.
• Diagnose and troubleshoot commercial hydronic equipment efficiently and accurately.
• Ensure customer satisfaction through assigned product and equipment service work.
• Identify and communicate potential issues, needed parts, and service modifications.
• Maintain route planning, paperwork, inventory awareness, and routine service coordination.

This position requires technical confidence, customer communication, accurate documentation, and a strong commitment to safe, professional field service.

Daily Field Service Expectations

In addition to hands-on boiler and hydronic service work, the role requires strong communication, computer skills, documentation discipline, route planning, and the ability to support emergency response or after-hours call-outs when customer needs require it.

• Use strong communication and internet/computer skills to support field coordination and reporting.
• Maintain proper records, service files, and documentation tied to work performed.
• Track routine maintenance work, inventory needs, and planned service action.
• Work with safety awareness, clean field habits, and proactive planning around site conditions and materials.

Boiler Technician Experience And Qualifications

Qualified candidates should bring a combination of technical education, HVAC field experience, boiler service experience, mechanical aptitude, software familiarity, and the ability to communicate clearly with customers and internal service teams.

• Associate degree or equivalent technical/trade school path in heating, ventilation, and air conditioning is preferred, with related field experience also considered.
• Operational knowledge of computers and Microsoft Office software is preferred.
• Boiler, water heater, and pump repair or service experience is preferred.
• Ability to work with arithmetic, fractions, percentages, and graph-based information is included in the posting.
• Must pass pre-hire background, motor vehicle, and drug screening requirements.
• Must possess a valid driver’s license.

Professional Skills And Field Service Qualities

HMS is looking for motivated, analytical, dependable, safety-aware technicians who are technically prepared and capable of delivering high-quality customer-facing service in fast-moving commercial HVAC and boiler service environments.

• Highly motivated with a proven track record in service work.
• Able to work effectively on multiple tasks in a fast-paced setting.
• Able to use hand tools, wiring diagrams, piping schemes, and engineering specifications.
• Maintains high standards of mechanical installation practices.
• Strong analytical skills and close attention to detail.
• Willing to research and study OEM manuals before job execution.
• Able to troubleshoot efficiently and interact well with customers.
• Self-motivated and capable of working independently.
• High ethical standards and dependable attendance.
• Must understand product certifications and required credentials.

Physical Demands And Work Environment

This field service position requires regular standing, walking, communication, hand tool use, lifting, climbing, bending, reaching, driving, and work in indoor and outdoor mechanical environments that may include heat, cold, moving mechanical parts, elevated work areas, fumes, airborne particles, chemicals, electrical hazards, and loud noise.

• Standing, walking, sitting, handling, climbing, bending, reaching, and driving are all listed as frequent or regular requirements.
• The role includes repeated lifting and carrying ranges, from lighter routine movement up to heavier occasional carrying.
• The employee may encounter electrical shock risk, chemicals, outdoor exposure, and equipment-related hazards common to field service environments.

Candidates should be comfortable working in real mechanical spaces and following safe work practices while servicing commercial boiler, hydronic, and HVAC equipment.

Boiler Technician Opportunities Across The Southeast

Hoffman Mechanical Solutions supports customers across a broad Southeast service territory. Boiler Service Technician opportunities may be available in or around the following service areas.

• Charlotte, NC
• Charleston, SC
• Columbia, SC
• Florence, SC
• Chattanooga, TN
• Knoxville, TN
• Augusta, GA

Service areas listed are intended to show regional coverage and may vary based on current hiring needs, customer demand, and territory assignments.

Employment Posting Notes

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Mechanical Solutions, Inc.

No phone calls or drop-ins, please.

EEO Employer/Vets/Disabled

Advance Your Boiler and Hydronic Service Career with HMS.