Boeing Global Services Quality Multi-Family Senior Manager

Boeing; Jacksonville (FL); On-site; USD 184,000 - 248,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

The Boeing Company seeks a Quality Multi-Family Senior Manager to drive integrated quality strategies across Jacksonville site. You will lead quality engineering teams, develop site-level quality plans, and partner with internal and external customers to meet program goals.

Responsibilities include maintaining QMS, conducting audits, and driving continuous improvement while coordinating with government agencies such as FAA/DCMA. Travel up to 25% is expected.

Qualifications

• 5+ years in Quality/Operations leadership (military or commercial).
• 5+ years overseeing aircraft maintenance or modifications with government briefings.
• 5+ years supporting a Quality Management System (QMS).
• 5+ years managing cross-functional teams.
• Willing to travel domestically and internationally ~25%.

Responsibilities

• Support Jacksonville operations, base in Jacksonville, FL.
• Lead quality engineering activities across lifecycle; coach and develop reports.
• Develop maintain site-level quality strategies aligning to business goals.
• Establish and monitor quality KPIs and prioritize improvements.
• Lead CI and preventive action programs; facilitate projects site-wide.
• Partner with Operations/Engineering/Finance/HR to deliver on SOWs and programs.
• Lead audits/inspections with government customers and regulators.
• Manage talent pipeline and succession for the quality org.

Skills

Quality leadership

Cross-functional leadership

Regulatory liaison

Audits/inspections

Data-driven decisions

Job description

Boeing Global Services Quality Multi-Family Senior Manager

Company:

The Boeing Company

Boeing Global Services is seeking a Quality Multi-Family Senior Manager This position requires strong collaboration with other site functional leaders to drive integrated quality strategies and continuous improvement across the site. The role will require frequent and significant interface with government customer representatives and the ability to maintain a professional, collaborative, and positive relationship. Preferred candidates will have extensive experience working with regulatory agencies, particularly FAA and DCMA. Position is located in Jacksonville, FL

Position Responsibilities

• Support BGS-G Jacksonville operations, with primary base in Jacksonville, FL.
• Manage individual contributors and managers performing quality engineering and technical activities across all product lifecycle phases. Provide clear expectations, coaching, performance feedback, and career development for direct reports and mid-level managers.
• Develop, deploy, and maintain site-level quality strategies and plans that support new business acquisition and execution of program/business plans.
• Align quality objectives to business goals and site priorities.
• Establish, monitor, and drive quality KPIs and metrics,and use data to prioritize improvement efforts and demonstrate impact
• Develop and maintain strategic and tactical partnerships with internal and external customers, stakeholders, BDS & BGS business partners, peers, suppliers, and direct reports; act as the primary quality liaison for cross-functional and customer engagements.
• Provide education, coaching, and accountability for the Quality Management System (QMS); lead training initiatives, QMS adoption, and culture of compliance.
• Acquire, allocate, and manage resources to meet program requirements; provide technical quality management and direction for complex technical issues.
• Lead continuous improvement (CI) and prevention-based corrective action programs using structured problem solving and CI methodologies. Sponsor and/or facilitate CI projects, remove barriers, and cascade improvements across the site.
• Strong people leadership skills: coaching, performance management, conflict resolution, and talent development.
• Drive prevention-focused quality culture: promote risk identification and mitigation.
• Assist and support executive leadership in the development and execution of process plans, procedures, and operational goals; lead change management for quality-related initiatives.
• Partner with Operations, Engineering, Finance, and HR to execute statements of work and deliver on customer and program expectations; ensure quality requirements are integrated into contracts and program plans.
• Maintain collaborative and positive relationships with government customer representatives and regulatory agencies; prepare for and lead regulatory and customer audits/inspections.
• Manage talent pipeline, succession planning, and capability development for the quality organization; recruit, retain and develop high-performing teams.
• Demonstrated ability to lead multi-site or cross-functional quality organizations and matrixed teams.
• Experience setting and delivering against strategic objectives, balancing operational demands with improvement initiatives.
• Experience managing through change and driving cultural transformation toward continuous improvement and prevention.
• Strong communicator with customer-facing experience, including briefing executives and government representatives.
• Familiarity with industry regulatory requirements and audit/inspection processes (FAA, DCMA preferred).

Basic Qualifications (Required Skill/Experience)

• 5+ years of experience with military or commercial positions in a Quality and/or Operations leadership position
• 5+ years of experience in providing technical and performance oversight of aircraft maintenance or modifications, including briefing US Government Customers on status of performance.
• 5+ years of experience working with and supporting Quality Management System (QMS)
• 5+years experience managing cross-functional teams
• Willing and able to travel both domestically and internationally 25% of the time

Preferred Qualifications (Desired Skills/Experience)

• Active U.S. Secret security clearance
• Experience building relationships with customers, regulators, and certification bodies
• Large scale project management experienceFAA Repair Station Part 145 knowledge and experience
• Ability to work with 3rd party registrar (EASA, Intertek, NQA), and Defense Contract Management Agency (DCMA) customers

Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies_._

Total Rewards & Pay Transparency:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $183,600 – $248,400

Language Requirements: Not Applicable

Education: Not Applicable

Relocation: This position offers relocation based on candidate eligibility.

Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive: This is not a Safety Sensitive Position.

Security Clearance: This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship: Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program: This position is not contingent upon program award

Shift: Shift 1 (United States of America)

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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