Bodyshop Estimator- Greensboro, NC

Velocity Vehicle Group; Greensboro (NC); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Fantastic Culture

401k + match

Health, Dental & Vision Insurance + HＳ

Employer paid Life Insurance

Paid Vacation Days

Generous Sick Leave

Employee discounts

Training programs

Career advancement opportunities

Job summary

Velocity Vehicle Group is seeking a Body Shop Estimator to provide estimates, manage daily body shop operations, and ensure customer satisfaction. The role involves issuing purchase orders, approving expenditures, and coordinating with insurance providers to secure benefits for customers.

The ideal candidate will have prior estimating experience, strong customer service skills, and the ability to multitask in a fast-paced environment while maintaining regulatory compliance and high-quality work.

Qualifications

• Proven excellence in customer service and communication.
• Proficiency in computers required.
• Prior estimating experience preferred.
• Ability to multitask in a fast-paced environment.
• Self-motivated with a proactive mindset.
• Strong organizational skills.

Responsibilities

• Provide 90% of all estimates to customers.
• Open and close repair orders and generate purchase orders.
• Approve expenditures for the department.
• Manage day-to-day operations of the body shop.
• Provide customer service for the department.
• Approve outsourcing of services and coordinate with insurers.
• Oversee quality of work and ensure regulatory compliance.
• Schedule and assign technician workloads and monitor productivity.
• Support DPF repairs and related body shop tasks.

Skills

Customer service

Communication skills

Multitasking

Self-motivation

Organization

Goal setting

Education

High School Diploma or equivalent

Job description

Who We Are:

At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.

Who We Are:

At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.

What's in it for You:

Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!

What You’ll Do:

The Body Shop Estimator is a key team player responsible for providing estimates, managing day-to-day operations, and ensuring customer satisfaction for the Body Shop. The Body Shop Estimator is responsible for providing 90% of all estimates to customers, opening and closing repair orders, generating purchase orders, and approving expenditures for the department. The Body Shop Estimator duties will extend to managing the day-to-day operations of the body shop, offering customer service, approving outsourcing of services, and coordinating with insurance companies to secure insurance benefits for customers. Additionally, the Estimator will be involved in overseeing the quality of work performed, scheduling and assigning technicians' tasks, monitoring their efficiency and productivity, and ensuring compliance with federal, state, and local regulations. The ideal candidate will be a team player with exceptional customer service and interpersonal skills, coupled with a proven background in estimating, preferably within the automotive, dealership, or body shop environment. If you are a dynamic professional who excels in multitasking, possesses a keen eye for detail, and is committed to upholding the company's values, vision, and mission, we invite you to apply for this exciting opportunity.

Job Duties:

• Provides 90% of all estimates to customers
• Opens and closes repair orders
• Generates purchase orders
• Approves expenditures for department
• Manages day-to-day operations of the body shop
• Provides customer service for department
• Approves outsourcing of services
• Interacts and coordinates with insurance companies to obtain insurance benefits for customers
• Provides DPF (diesel particulate filter) repairs
• Runs errands for department
• Schedules and assigns technician’s work
• Supervises quality of work performed
• Tracks and monitors efficiency and productivity of technicians
• Understands, keeps abreast of, and complies with federal, state and local regulations that affect body shop operations
• Develops and communicates the company’s values, vision and mission

Required Skills and Qualifications:

• High School diploma or equivalent is required
• Proficient computer skills is required
• Previous experience in an automotive, dealership or body shop environment is strongly preferred
• Prior estimating experience
• Demonstrated excellence in customer service and communication skills.
• Ability to effectively multitask in a fast-paced environment is a must.
• Self-motivated and proactive, with a positive attitude.
• Strong organizational skills are a key requirement.
• Proven ability to set and prioritize goals effectively.

Physical Requirements:

• Must be able to lift up to 50 pounds at times
• Must be able to pass post-offer drug screening, physical examination (including a lift test), and background check

Compensation:

• $25-$34/hour depending on skills and experience + commission

Benefits Velocity Vehicle Group Offers:

• Fantastic Culture
• 401k + match
• Health, Dental & Vision Insurance + HSA & FSA
• Employer paid Life Insurance
• Paid Vacation Days
• Generous Sick Leave time
• Company perks such as employee discounts, company events and training programs
• Excellent Training and Career Advancement Opportunities

Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.