Body Shop Manager

Penske Truck Leasing; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Penske Truck Leasing is accepting applications for a Body Shop Manager in Grand Rapids, MI. This role leads the body shop operation, guiding staff performance and ensuring high-quality repair work.

You will coordinate daily duties, uphold excellent customer relations, and maintain safety standards including DOT/OSHA compliance. Strong communication and delegation are essential to succeed in this position.

Qualifications

• 3-5 years of body shop management experience required
• 3-5 years of practical body shop experience required
• Estimator Certification required
• High School Diploma or equivalent required
• Vocational/technical school preferred
• Specialized training in repair/refinish of all truck/trailer series
• Proficiency in tools of the trade (welding, paint, shop machines, power tools)
• Valid driver’s license required
• Basic computer skills including Word, Excel, Outlook
• Strong written and oral communication, problem solving, and decision making
• Must follow DOT, OSHA, and Penske safety and maintenance policies
• Regular, predictable attendance and willingness to travel

Responsibilities

• Manage and motivate the Body Shop staff
• Maintain superior customer relations
• Demonstrate strong communication and people management
• Oversee body shop maintenance operations
• Delegate shop responsibilities and hold staff accountable
• Coordinate daily work duties and workflows
• Communicate with internal and external customers
• Handle other projects as assigned by supervisor

Skills

Staff management

Customer relations

Communication

People management

Operations knowledge

Delegation

Coordination

Internal/External comms

Education

High School Diploma or equivalent

Estimator Certification

Vocational/technical training preferred

Tools

Welding equipment

Paint equipment

Shop machines

Power tools

MS Office (Word/Excel/Outlook)

Job description

Work Location: 3940 Eastern Ave SE Grand Rapids, MI

Position Summary

As a Penske Body Shop Manager you will be responsible for managing and motivating staff while maintaining a body shop operation.

Major Responsibilities

• Managing & motivating the Body Shop staff
• Superior customer relation skills
• Strong communication and people management skills
• Working knowledge of body shop maintenance operations.
• Provide delegation of shop responsibilities and hold people accountable.
• Individual will coordinate daily work duties,
• Communicate with both internal and external customers.
• Other projects and tasks as assigned by supervisor

Qualifications

• At least 3-5 years of body shop management experience required
• At least 3-5 years of practical body shop experience required
• Estimator Certification required
• High School Diploma or equivalent required
• Vocational/technical school preferred
• Specialized training and experience in the repair/refinish of all series of truck and trailer.
• Proficiency in the use of all tools of trade (including welding equipment, paint equipment, shop machines, and power tools).
• Valid driver’s license required
• Basic computer skills including Microsoft Word, Excel, Outlook required
• Strong written/oral communication, problem solving, and decision making skills are required
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

• Job Category: Vehicle Maintenance/Mechanics/Technicians
• Job Function: Body Shop Repair
• Job Family: Vehicle Maintenance
• Address: 3940 Eastern Ave SE
• Primary Location: US-MI-Grand Rapids
• Employer: Penske Truck Leasing Co., L.P.
• Req ID: 2609537