Body Damage Manager

Avis Budget Group; Buffalo (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Employee discounts

Job summary

Avis Budget Group is seeking a seasoned manager for the Body Damage/ Fleet Services function in Buffalo, NY. You will lead the team responsible for servicing, repairing, and reconditioning rental vehicles, including in-fleet and de-fleet activities, to optimize fleet utilization and profitability.

Responsibilities include setting goals, monitoring KPIs, managing vendor relationships, and ensuring safety policies.

Qualifications

• Organizational and prioritization capabilities.
• Financial acumen and forecasting insight.
• Talent management and delegation experience.
• Strong written and verbal communication.
• Excellent investigation and problem solving skills.

Responsibilities

• Maximize fleet utilization and profitability per company guidelines.
• Direct and control maintenance, repair and reconditioning of fleet vehicles.
• Oversee in-fleeting/de-fleeting of vehicles to/from rental fleet and other channels.
• Manage vendor relationships and workload to meet service levels.
• Lead and develop managers and staff toward high performance.

Skills

Organizational skills

Financial forecasting

Talent management

Negotiation

Communication skills

Problem solving

Education

High School diploma

2–4 year college degree preferred

Job description

The Body Damage Manager assists the SC City Manager in the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and/or in-fleeting/de-fleeting of rental vehicles, to maximize fleet utilization and profitability for the district.What You'll Do:Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the maintenance, repair and/or reconditioning of fleet vehicles, all activities relating to in-fleeting new and/or used vehicles into the rental fleet and de-fleeting vehicles to sale, auction and/or other alternative channels.Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service, damage, in-fleet and deletion, including, but not limited to, technician productivity, percent out of service, overdue idle cars, vendor cycle time, days to deletion and venue quality average gradeForecasts, budgets and manages key financial drivers including, but not limited to, S&W per day, warranty recovery, cost per estimate and cost per deletion.Coordinates automotive damage appraisals/repairs and all activities related to repairs and maintenance including documentation and the ordering of parts, tools, and suppliesOversees, manages and maintains vendor relationships and workload assignment, ensuring established service levels and standards are met and that all vendor management policies and procedures are followedAt bussing locations, oversees the repair and/or maintenance of all busses for the operation.Partners with the respective Fleet owner, District/City Managers and/or External Partners to prioritize the workload according to business objectivesManages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable a high performance culture supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture.Manages all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate.Provides a safe work environment by ensuring all safety policies and practices are followed and maintainedPerks You’ll Get:Access to Medical, Dental, Vision, Life and Disability insuranceEligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages401(k) Retirement Plan with company matched contributionsFull training to learn the business and enhance professional skillsEmployee discounts, including discounted prices on the purchase of Avis/Budget carsAccess to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and moreCommunity involvement opportunitiesWhat We're Looking For:Organizational and prioritization skillsFinancial acumen and forecasting skillsTalent management and delegationProven written and verbal communication skillsExcellent investigation and problem solving skillsNegotiation and vendor management skillsHigh School diploma required; 2-4 year college degree preferred (or equivalent in education, training or experience)Minimum of 5 years management experience of employees in related field (rental car, automotive shop or service oriented field)Valid driver’s licenseAbility to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needsAbility to lift 50 pounds and oversee multiple work areasThis position requires regular, on-site presence and cannot be performed remotelyThe annual starting salary for this position is between $65,000– $70,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.Who We Are:Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.BuffaloNew YorkUnited States of America