Bodily Injury Adjuster

Davies; Orlando (FL); Remote; USD 50,000 - 75,000; Full time

Job summary

A leading company in the insurance sector seeks a Bodily Injury Adjuster to manage various claims. This role involves adjusting bodily injury claims, maintaining communication with clients, and ensuring compliance with legal standards. The position is home-based with potential travel requirements. Ideal candidates will have experience in the field, strong communication skills, and a commitment to detail. A comprehensive benefits package is offered, reflecting the company's dedication to employee well-being.

Benefits

Medical, dental, and vision plans

401k plan with employer matching

Discretionary Time Off

Paid Time Off (PTO)

Paid holidays

Life insurance

Short-term and long-term disability plans

Qualifications

• 2+ years of experience handling and settling bodily injury claims.
• Possession of a FL All Lines Adjuster license.
• Maintain CEU credits for FL All Lines Adjuster license.

Responsibilities

• Adjust third party General Liability and Auto Liability claims.
• Contact with the insured/claimant within 24 hours of assignment.
• Gather evidence of damages and interview claimants.

Skills

Communication

Time Management

Problem Solving

Attention to Detail

Education

College degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Bodily Injury Adjuster

Department: Claims Administration & Adjusting

Employment Type: Permanent - Full Time

Location: Lakewood Ranch, FL

Reporting To: Christon Lewis

Compensation: $50,000 - $75,000 / year

Description

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

What’s in Store

We're on the lookout for a Bodily Injury Adjuster to join our growing team! As a Bodily Injury Adjuster, you will adjust third party General Liability, Auto Liability, Errors and Omissions, and Law Enforcement represented and unrepresented claims in which a claim exists for bodily injury, personal injury or wrongdoing.

This role is a full-time, home-based position that may require travel at times to claims meetings at client locations, seminars for obtaining CEU credits, and scene investigations or inspections. Florida residency preferred.

Key Responsibilities

• Perform all duties as outlined in the company's Auto Property Damage/General Liability Adjuster job description
• Daily review of workflow and claim system reminders with follow up and significant progress towards completion of any task set as a reminder, or received in workflow within 72 hours
• Review of new claims assignments within 24 hours of assignment/Completion of the Plan of Action
• Contact with the insured/claimant within 24 hours of assignment
• Assign appraisers or coordinate the receipt of estimates of damage according to client guidelines or approval
• Determine if estimates or appraisals are appropriate based upon reported damages and other evidence
• Gather evidence of damages
• Interview or obtain recorded statements from the claimant, the Insured and any witnesses
• Request payment authorization according to client guidelines and Davies Claims North America policy and procedures
• Follow client guidelines for any claim denial
• Obtain internal investigation reports from the insured (client) when permitted by the client
• Professional and timely communication with the client
• Determine degree of attorney involvement, if any
• Always act with the utmost good faith in handling of the claim from beginning to closure
• Set reminders within the claim system for necessary follow up in an appropriate time frame
• Accurately record any communication, or activity relevant to the claim; in the claim system notes
• Follow procedures to image documents sent to you that are relevant to the claim file (including e-mail)
• Meet the requirements of Continuing Education as required for licensure as an adjuster
• Maintain a 95% claim closure ratio
• Report to the Excess carrier on any claim that meets the requirements to do so (including status reports)
• Immediately notify your supervisor and the client of any Summons and Complaint received, identify assigned defense counsel, communicate and cooperate with defense counsel
• Obtain status reports from defense counsel at 90-day intervals
• Read and Understand the Excess Carrier Insurance Policy
• Run ISO ClaimSearch on injured claimants
• Determine the injury status of all persons involved in a crash investigation
• Interact with insurance adjusters from other companies to obtain information needed to process your claim
• Respond to Reservation of Rights letters from Excess Carrier if necessary
• Develop working knowledge of No Fault/PIP law
• Enter necessary information into the claim system to ensure mandatory reporting to Medicare
• Follow Davies Claims North America guidelines when settling claims involving a Medicare recipient
• Check for the claimant’s compliance with F.S. 768.28 Sovereign Immunity
• Recommend/assign field adjuster as necessary
• Review field adjuster reports for thoroughness and accuracy
• Perform other duties as assigned

Skills, knowledge & expertise

• 2+ years of experience handling and settling bodily injury claims, including represented and unrepresented files (required)
• College degree or equivalent experience
• Possession of a FL All Lines Adjuster license
• Maintain CEU credits for FL All Lines Adjuster license
• Excellent knowledge of Tort Law, bad faith procedures and case law, as well as principles of liability and medical terminology
• Proficiency with Microsoft Office Suite
• Proactive, independent, dependable, and takes initiative with consistent follow through
• Superb written and verbal communication skills conducted in a timely manner with diverse audiences
• Superior time management skills with capability of working with and meeting deadlines
• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced work environment
• High level attention to detail with ability to utilize decision making and problem-solving skills
• Capable of working collaboratively and independently with minimal supervision
• Exhibit discretion with sensitive and confidential information

Benefits

Benefits

At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family
• A 401k plan with employer matching to help you build a secure financial future
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment
• Paid holidays
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.