Bobbi Brown Counter Manager - Full Time

Belk; Southern Pines (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading retail company is seeking a Bobbi Brown Counter Manager to join their team. The role involves exceeding sales goals, managing counter operations, and developing associates to enhance customer service. Ideal candidates should have strong retail and supervisory experience and be ready to drive sales through effective team collaboration.

Qualifications

• 3-5 years retail experience.
• 1-3 years supervisory experience.
• Strong organizational skills.

Responsibilities

• Analyze business data and recommend strategies.
• Manage counter sales and help associates meet goals.
• Maintain store presentation and ensure policies are followed.

Skills

Organizational skills

Sales skills

Customer service

Education

No formal education requirement

Tools

POS systems

Job description

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The Cosmetic Counter Manager reports to the Sales Team Manager/Store Manager and ensures the execution of Belk's standards within their store. The role involves meeting and exceeding sales goals by coaching associates on selling techniques and building customer relationships.

Development Responsibilities:

• Analyze business data and recommend strategies to management and vendors.
• Manage counter sales to meet or exceed goals, helping associates achieve personal SPH targets.
• Recruit, interview, and retain quality staff, with open positions filled within two weeks on average.
• Develop staff skills and recommend for promotions.
• Implement effective scheduling for proper coverage and maximize productivity.
• Communicate clearly with the team, conduct meetings, and provide feedback.

Sales Responsibilities:

• Achieve personal sales and customer service goals.
• Demonstrate excellent selling skills and customer service.
• Execute promotions and events, drive clienteling, and meet sales targets.

Customer Service Responsibilities:

• Meet or exceed customer service and credit application goals.
• Provide high-quality service, build clientele, and handle transactions efficiently.

General Responsibilities:

• Maintain store presentation, merchandise, and signage.
• Ensure proper inventory procedures and store policies are followed.
• Assist with duties as assigned and communicate effectively with management.

Minimum Education & Experience:

• No formal education requirement.
• 3-5 years retail experience.
• 1-3 years supervisory experience.
• Strong organizational skills.

Knowledge / Skills:

• Proficiency with computers, POS systems, and related equipment.
• Manual dexterity for handling merchandise and applying treatments/makeup.

Physical Requirements:

• Ability to lift 25-50 pounds and push/pull carts weighing 100-500 pounds.
• Flexible schedule including evenings and weekends.

Additional Details:

• Seniority level: Mid-Senior level.
• Employment type: Full-time.
• Job function: Sales and Business Development.
• Industry: Retail.

This job is active and accepting applications.