Bobbi Brown Beauty Advisor - Part Time - Mt Pleasant

Belk; Asheville (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Belk is seeking a Cosmetic Beauty Advisor in Asheville, NC, to execute sales initiatives and uphold customer service excellence. The role entails achieving personal sales goals, providing exceptional customer care, and maintaining store standards. Ideal candidates should possess retail experience and outstanding communication skills, working flexible hours, including evenings and weekends.

Qualifications

• Retail experience preferred.
• Excellent communication skills.
• Flexible schedule including evenings and weekends.

Responsibilities

• Meet or exceed personal sales per hour goals.
• Demonstrate excellent selling skills and customer service.
• Maintain store standards in presentation and hygiene.

Skills

Customer Service

Communication

Sales Skills

Education

Retail Experience

Job description

Cosmetic Beauty Advisor Job Description

The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the consistent execution of Belk's standards within the store.

Responsibilities

1. Sales:
   • Meet or exceed personal sales per hour goals.
   • Demonstrate excellent selling skills and customer service as a role model.
   • Execute successful promotions and special events, including pre-sells and GWP’s.
   • Drive sales through customer clienteling.
   • Collaborate with store management to optimize business-to-business opportunities.
   • Achieve assigned sales line goals.
   • Identify and reduce shrinkage in the area.
2. Customer Service:
   • Meet or exceed SPH and credit application goals.
   • Thank each customer by name after purchase.
   • Handle transactions efficiently and accurately.
   • Provide high-quality customer service to support Customer Satisfaction Surveys (CSS).
   • Build and maintain a customer clientele base.
   • Record and protect personal customer information.
3. General Responsibilities:
   • Maintain store standards in presentation and hygiene.
   • Unpack and store new merchandise promptly, ensuring access is not obstructed.
   • Set up signage for promotional events timely.
   • Follow procedures for systems such as AIR, counts, markdowns, retickets, inventory control, and RTVs.
   • Adhere to Belk and vendor dress standards and appearance.
   • Work cooperatively with colleagues and management.
   • Comply with store policies on attendance and tardiness.
   • Take on additional duties during busy times or as requested.
   • Assist with all non-sell duties as assigned.

Minimum Education & Experience

• No formal education requirement.
• Retail experience preferred.
• Excellent communication skills.
• Flexible schedule including evenings and weekends.

Physical Requirements

• Use of computer, telephone, and related equipment.
• Hand manipulation for sensor tags.
• Push/pull stock carts weighing 100-500 pounds.
• Reach above and below shoulder level; lift 25-50 pounds.
• Apply treatments/make-up to customers.