Bob's Host Greeter | Full-Time

Omni Hotels & Resorts; Florida; On-site; USD 16,531 - 22,041; Full time

Job summary

Omni Amelia Island Resort & Spa in Florida is seeking a friendly host/hostess to greet guests, manage seating assignments, and maintain a welcoming dining room ambiance.

You will answer phones, record reservations, assist servers, and monitor seating flow during peak hours. Strong verbal and written communication, multitasking, and OpenTable familiarity are highly valued. Prior host experience is preferred.

Qualifications

• Strong verbal and written communication skills.
• Ability to multitask during busy service.
• Prior host experience preferred.

Responsibilities

• Greet guests with a warm welcome and seat guests efficiently.
• Answer phone and record reservations for parties of various sizes.
• Monitor dining room flow and seating availability during service.
• Assist servers as needed to ensure smooth guest experience.
• Thank guests upon departure and invite them to return.

Skills

Verbal communication

Written communication

Multitasking

OpenTable

Tools

OpenTable

Job description

Omni Amelia Island Resort & Spa offers 3.5 miles of beach, scenic marshlands, oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa. Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you're friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.

Overview

This position will ensure all guests are greeted and seated in a friendly and courteous manner.

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menus in front of guests.
• Answer phone and record reservations for large parties.
• Control high volume outside of restaurant.
• Monitor dining rooms for seating availability, service, safety and well-being of guests.
• Assist servers when needed.
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.

Qualifications

• Must have strong verbal and written communication skills.
• Prior host experience preferred.
• Must be able to multitask.
• Must be familiar with Open Table.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must have alcohol training certification (TABC/TIPS).
• Must have a Food Handler permit (where applicable).

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].