Boarding and Kennel Manager

Calusa Veterinary Center; Boca Raton (FL); In loco; USD 28.000 - 32.000; Tempo pieno

Descrizione del lavoro

Calusa Veterinary Center in Boca Raton is seeking a full-time Kennel and Boarding Manager to oversee daily kennel and boarding operations and lead a team of staff. You will coordinate check-ins/outs, ensure animal welfare, and collaborate with the veterinary team to maintain high standards of care and customer service.

This role requires supervisory experience, the ability to lift up to 50 lbs, and a passion for compassionate animal care while ensuring a safe, clean, and well-run facility.

Competenze

• Minimum 2 years of experience in a kennel, boarding, or veterinary environment.
• Prior supervisory or management experience.
• Strong knowledge of animal behavior, husbandry, and basic health indicators.
• Excellent organizational and time-management skills.
• Effective written and verbal communication skills.
• Ability to lift up to 50 lbs and perform physical tasks in an active environment.
• Comfort working with dogs and cats of all sizes and temperaments.

Mansioni

• Oversee daily kennel and boarding operations including check-ins, check-outs, and scheduling.
• Maintain a clean, safe, and organized boarding environment in compliance with state and local regulations.
• Monitor kennel capacity and coordinate reservations to optimize occupancy.
• Ensure proper housing, feeding, exercise, and enrichment for all boarded animals according to individual care plans.
• Manage supply inventory and submit purchase requests as needed.
• Implement and enforce infection control and sanitation protocols.
• Hire, train, mentor, and evaluate kennel staff including technicians, assistants, and part-time attendants.
• Create and manage staff schedules to ensure adequate coverage during all operating hours, including weekends and holidays.
• Conduct regular team meetings and provide ongoing coaching and performance feedback.
• Address and resolve employee concerns in coordination with HR and Practice Management.
• Communicate closely with the veterinary team regarding any animals requiring medical attention or monitoring.
• Ensure accurate documentation of daily observations, medications administered, and any behavioral concerns.
• Verify vaccination requirements are met for all boarding patients prior to admission.
• Recognize and respond appropriately to signs of illness, injury, or distress in boarded animals.
• Serve as the primary point of contact for boarding clients, addressing questions, concerns, and special requests.
• Provide compassionate and professional communication regarding pet care updates.
• Handle and resolve client complaints in a timely and constructive manner.
• Promote additional services such as grooming, training, and wellness packages.

Conoscenze

Experience in kennel/boarding/veterary

Supervisory experience

Animal behavior knowledge

Organizational skills

Communication skills

Physical capability (lift 50 lbs)

Comfort with dogs and cats

Strumenti

Practice management software

Descrizione del lavoro

Calusa Veterinary Center is hiring a full time Kennel and Boarding manager to work alongside our team of experienced veterinarians, skilled technicians, and devoted support staff to ensure each animal receives the best possible care during their stay with us. If you are enthusiastic, reliable, and excited about helping us maintain our high standards of animal care and customer service, we would love to hear from you!

What to Expect

As you join our team , expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees

Salary: $20-$23 dependent on experience and skills

Schedule: Flexible Schedule, a mix of 7AM-3PM and 1PM-9PM shifts , weekends, and Holidays

Key Responsibilities

Operations & Facility Management

• Oversee all daily kennel and boarding operations, including check-ins, check-outs, and scheduling.
• Maintain a clean, safe, and organized boarding environment in compliance with state and local regulations.
• Monitor kennel capacity and coordinate reservations to optimize occupancy.
• Ensure proper housing, feeding, exercise, and enrichment for all boarded animals according to individual care plans.
• Manage supply inventory (food, bedding, cleaning products) and submit purchase requests as needed.
• Implement and enforce infection control and sanitation protocols.
• Hire, train, mentor, and evaluate kennel staff including technicians, assistants, and part-time attendants.
• Create and manage staff schedules to ensure adequate coverage during all operating hours, including weekends and holidays.
• Conduct regular team meetings and provide ongoing coaching and performance feedback.
• Address and resolve employee concerns in coordination with HR and Practice Management.

Animal Care & Medical Coordination

• Communicate closely with the veterinary team regarding any animals requiring medical attention or monitoring.
• Ensure accurate documentation of daily observations, medications administered, and any behavioral concerns.
• Verify vaccination requirements are met for all boarding patients prior to admission.
• Recognize and respond appropriately to signs of illness, injury, or distress in boarded animals.

Client Relations

• Serve as the primary point of contact for boarding clients, addressing questions, concerns, and special requests.
• Provide compassionate and professional communication regarding pet care updates.
• Handle and resolve client complaints in a timely and constructive manner.
• Promote additional services such as grooming, training, and wellness packages.

Qualifications

Required

• Minimum 2 years of experience in a kennel, boarding, or veterinary environment.
• Prior supervisory or management experience.
• Strong knowledge of animal behavior, husbandry, and basic health indicators.
• Excellent organizational and time-management skills.
• Effective written and verbal communication skills.
• Ability to lift up to 50 lbs and perform physical tasks in an active environment.
• Comfort working with dogs and cats of all sizes and temperaments.

Preferred

• Experience with practice management software (e.g., Avimark, Cornerstone, EzyVet)..
• Experience managing boarding facilities with 20+ runs.

About Calusa Veterinary Center

Calusa Veterinary Center is a full-service animal hospital providing quality veterinary care to the Boca Raton community since 1985. We offer a wide range of services, from routine wellness exams and vaccinations to more complex medical and surgical procedures. Our highly skilled and compassionate team is dedicated to providing the best possible care for your furry family member.