Board Assistant-26290010

County of San Diego; San Diego (CA); On-site; USD 52,000 - 64,000; Full time

Job summary

County of San Diego's Clerk of the Board of Supervisors is hiring a Board Assistant to handle a high volume of inquiries from elected officials, staff, and the public. The role requires strong organization, precision in records handling, and the ability to apply current laws and procedures with independent judgment.

You will use various automation systems and support board records, agendas, and notary services where applicable.

Qualifications

• Two years of office experience processing and maintaining records, handling high-volume inquiries, and using automation systems.

Responsibilities

• Handle a high volume of customer interactions with accuracy.
• Respond to queries by elected officials, County staff, the public and media.
• Use automation systems and perform office duties such as typing, filing, and distributing documents.
• Apply applicable laws, regulations, and procedures with independent judgment.

Skills

Office experience

Job description

Board Assistant

The San Diego County Clerk of the Board of Supervisors has a current opening for BOARD ASSISTANT.

Future Salary Increase

June 2027 – 4.49% increase to base pay (3.0% Across-the-Board + 1.49% Market Adjustment)

About the Clerk of the Board of Supervisors

As the official repository of the Board of Supervisors’ records, the Clerk of the Board of Supervisors is committed to transparency in government and providing public access to documents through the online posting of Board of Supervisors agendas, Statements of Proceedings and Minute Orders dating back to the late 1800s. The Clerk of the Board of Supervisors also supports the Assessment Appeals Boards, County Hearing Officers, Special Districts and the City Selection Committee, in addition to administration of the Labor Relations Ordinance.

The majority of the department’s functions are defined and mandated by various California statutes, Revenue and Taxation codes, County ordinances, Board resolutions, the Board’s Rules of Procedures and Board of Supervisors’ policies. Additionally, the department provides a high volume of public-facing services, such as passport application acceptance services, passport photo services and notary public services. The Public Records Act unit, introduced in Fiscal Year 2022–23, has implemented the County's first web-based Public Records Request Center that provides a centralized system to coordinate, monitor, and respond to all County public records requests.

The department is comprised of operational units within three major budget divisions: Executive Office, Legislative Services and Public Services. Additionally, the department administers the Board of Supervisors’ General Office and manages the Board of Supervisors’ office budgets.

The Clerk of the Board of Supervisors serves as the Executive Officer of the Board General Office and as the administrative officer of four Assessment Appeals Boards, as filing officer for economic disclosure statements (Form 700s), Deputy Secretary of the County Housing Authority and clerk of various other special districts and committees, including the County of San Diego Independent Redistricting Commission.

About the Position

Board Assistants work in the department of the Clerk of the Board of Supervisors and handle a high volume of customer interactions, respond to queries by elected officials, County staff, the public and media. Board Assistants use a variety of automation systems and perform a variety of office duties, such as typing, filing, and distributing documents. Board Assistants must exercise independent judgment and must maintain a working knowledge of current relevant laws, regulations, and procedures as well as the ability to properly apply them.

Board Assistants coordinate and perform tasks of moderate difficulty, which require independent judgment, and a working knowledge of codes, rules and procedures pertaining to the unit and hearing boards; process and maintain Board records and files; provide County government related information to the Board of Supervisors, County employees, other governmental agencies, and the public.

The ideal candidate must demonstrate strong teamwork, collaboration and communication skills. Success in this position requires follow through on commitments, personal accountability, and the ability to effectively manage pressure from deadlines and customers. Board Assistants must adhere to the highest standards of customer service, timeliness, productivity and accuracy in their work. All Board Assistants carry out the mission of the Clerk of the Board, which is, "the Clerk of the Board of Supervisors department promotes integrity in government administration through transparency, equitable access, and exceptional customer service."

Hiring Process and Timeline

The timeline for this recruitment is outlined below.

i. Job Offer and Background Process begins shortly after the interviews. Note: Current County employees may be excluded from additional background screening.

ii. Pre-employment Medical Screening: Approximately 3 days following successful background investigation results.

iii. Anticipated Start Date: Start date will be based upon successful completion of medical screening or other mutually agreed upon date.

If you are not selected for this interview process, you may have the opportunity to compete for future vacancies.

Minimum Qualifications

• Two (2) years of office experience, processing and maintaining records and files, handling high volume phone and counter contact, and using various automation systems.

Other Requirements

• Must be a U.S. citizen as Board Assistant positions serve as a U.S. Passport Agent. Some positions may be required to perform notary services. Any expenses associated with performing notary services for the County will be incurred by the County of San Diego.

Blind Applicant Screening

The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate’s personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce. The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application.

Conditions of Employment

As part of the County of San Diego’s pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process.

Evaluation

The names of qualified applicants will be placed on a six (6) month employment list based upon scores received during the evaluation of information contained in their employment application and supplemental questionnaire.

Accommodation

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions of a job, on a case-by-case basis.

Veteran’s Preference Policy

The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.

Military Skills Translator

Do you need assistance translating your military experience into civilian experience? This tool can help! Please read the Military Skills Translator to access the tool.

Strategic Plan

The County of San Diego and its employees embrace the vision of a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of these values is infused throughout our operations. The County also embraces a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Read about the Strategic Plan for more information.

Disaster Service Workers

Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.

Diversity & Inclusion

The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.