BMV Intermittent Dirver Education and Safety Clerk

State of Indiana; Indianapolis (IN); In loco; USD 20.000 - 28.000; Part-time

Descrizione del lavoro

The State of Indiana is seeking a Driver Education and Safety Clerk for the Bureau of Motor Vehicles in Indiana. This intermittent role supports program directors, ensures timely customer service, and helps implement process improvements across Driver’s Education and Driver Safety programs.

The position starts at an hourly rate of 17.55 with responsibilities including general office tasks, documenting information, and training staff, with potential supervision of 1+ staff.

Competenze

• Working knowledge of general office functions and clerical procedures.
• Active listening skills.
• Excellent critical thinking skills.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent attention to detail and proofreading skills.
• Proficient computer skills including Word, Excel, case management and database tools.
• Ability to work with sensitive documents and information without disclosure.
• Ability to work independently and provide professional customer service.

Mansioni

• Supports the daily operations of an organization by performing general office tasks.
• Communicates with customers, employees, and other individuals to answer questions and explain information.
• Reviews files and records to obtain information for responses.
• Types forms, memos and other materials.
• Maintains filing systems for efficient recordkeeping and retrieval.
• Checks emails, sends faxes, makes copies, and updates databases.
• Answers telephones and provides information or transfers calls.
• Trains staff to use computer applications.
• Completes tasks or projects assigned by supervisor in a timely manner.

Conoscenze

Office basics

Active listening

Critical thinking

Communication

Organization

Attention to detail

Microsoft Word

Microsoft Excel

Case management

Database tools

Formazione

High School Diploma or HSE

Strumenti

Microsoft Word

Excel

Case management

Database tools

Descrizione del lavoro

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About The Bureau Of Motor Vehicles (BMV)

The Bureau of Motor Vehicles delivers exceptional, customer focused services built on choice, innovation, and genuine care. We strive to be a trusted partner to every Hoosier by investing in our people, fostering growth, and developing future leaders who drive excellence and a strong culture of service.

Role Overview

The Driver Education and Safety Clerk assists the Program Director of Driver’s Education Program and Driver Safety Program in achieving agency performance metrics, adhering to BMV policies and procedures, and the implementation of process improvement across the programs. You will be a frontline contact for the BMV Driver’s Education Program and Driver Safety Program. You will provide timely and accurate customer service to both customers and vendor representatives. Utilizing good communication skills, computer skills, and on-the-job training, you will help enhance the program management and oversight.

Payrate

This intermittent position starts at an hourly rate $17.55.

A Day In The Life

The essential functions of this role are as follows:

• Supports the daily operations of an organization by performing general office tasks.
• Communicates with customers, employees, and other individuals to answer questions, disseminate, or explain information.
• Reviews files, records, and other documents to obtain information to respond to requests.
• Types forms, correspondence, memos, and other materials.
• Maintains filing systems for efficient recordkeeping and easy retrieval.
• Checks emails, send faxes, make copies, and updates computer databases.
• Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Trains other staff members to perform work activities, such as using computer applications.
• Completes tasks or projects assigned by supervisor in a timely manner.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need For Success

• Working knowledge of general office functions and clerical procedures.
• Active listening skills.
• Excellent critical thinking skills.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent attention to detail and proofreading skills.
• Proficient computer skills required, including but not limited to Microsoft Word, Excel, case management and data base tools.
• Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties.
• Ability to work independently.
• Ability to provide effective and professional customer service to internal and external parties.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and at least 1+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports

This role may provide direct supervision for one or more staff members.

Benefits Of Employment With The State Of Indiana

• This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period.

Equal Employment Opportunity

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail].