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The State of Indiana is seeking Floating Customer Service Representatives to engage with Hoosiers at the Bureau of Motor Vehicles. This role involves processing transactions, addressing inquiries, and ensuring an excellent customer experience. The selected candidate will benefit from competitive pay, a robust benefits package, and opportunities for career growth. Join a reputable employer and make a positive impact on your community.
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana’s 2023 Top Workplaces by its employees. The BMV’s mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: • Invest in our employees • Engage our customers • Provide sustainable systems • Embrace product innovationRole Overview :
Floating Customer Service Representatives function as the frontline contact for the Bureau of Motor Vehicles. In this role you’ll provide timely and accurate customer service. Utilizing good communication skills, computer skills, and on-the-job training you will help assist millions of Hoosiers with their broad scope of BMV needs.
Salary Statement :
The salary for this position traditionally starts at$29,588.00.
A Day in the Life:The essential functions of this role are as follows:
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
What You'll Need for Success:Working Requirements:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.