BMV Clerical Assistant

State of Indiana; Indianapolis (IN); On-site; USD 29,000 - 35,000; Full time

Job summary

Join the State of Indiana as an administrative professional within the Bureau of Motor Vehicles. This role involves processing court documents, performing general office tasks, and supporting customer interactions. Ideal candidates will possess clerical experience and strong organizational skills, as well as a commitment to serve the community effectively.

Benefits

Comprehensive Benefits Package

Paid Leave Policies

Education Reimbursement

Wellness Rewards

LinkedIn Learning Access

Qualifications

• At least 1 year of clerical experience in a similar role.
• Working knowledge of general office functions and procedures.

Responsibilities

• Process court documents received from Indiana courts.
• Perform general office tasks and communicate with customers.
• Maintain filing systems and check emails.

Skills

Critical Thinking

Written Communication

Verbal Communication

Organizational Skills

Attention to Detail

Microsoft Word

Microsoft Excel

Database Tools

Education

High School Diploma or Equivalent

Job description

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package, and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV):

The Indiana Bureau of Motor Vehicles was named one of Indiana’s 2023 Top Workplaces by its employees.

The BMV’s mission is to serve all Hoosiers by providing top-tier driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team operates throughout Indiana and is dedicated to fostering an environment where we:

• Embrace product innovation

Role Overview:

This position processes court documents received from all Indiana courts and other jurisdictions. Candidates should possess data entry skills, have the ability to sit for prolonged periods, and be detail-oriented.

Salary Statement:

The salary for this position typically starts at $29,588.00.

A Day in the Life:

The essential functions of this role include:

• Supporting the daily operations of the organization by performing general office tasks.
• Communicating with customers, employees, and other individuals to answer questions, disseminate, or explain information.
• Reviewing files, records, and other documents to obtain information to respond to requests.
• Typing forms, correspondence, memos, and other materials.
• Maintaining filing systems for efficient recordkeeping and easy retrieval.
• Checking emails, sending faxes, making copies, and updating computer databases.
• Answering telephones, providing information to callers, taking messages, or transferring calls.
• Training other staff members to perform work activities, such as using computer applications.
• Completing tasks or projects assigned by supervisors in a timely manner.

The job description is not exhaustive and may change at any time with or without notice.

What You'll Need for Success:

The ideal candidate should minimally have:

• A high school diploma or equivalent
• At least 1 year of clerical experience applying the outlined knowledge, skills, and abilities in a similar role.

Requirements for consideration include:

• Working knowledge of general office functions and clerical procedures
• Excellent critical thinking skills
• Strong written and verbal communication skills
• Strong organizational skills with effective prioritization
• Attention to detail and proofreading skills
• Proficiency in Microsoft Word, Excel, case management, and database tools
• Ability to handle sensitive documents and information discreetly
• Ability to work independently
• Ability to provide professional customer service
• Ability to perform essential functions with or without reasonable accommodations

Supervisory Responsibilities/Direct Reports:

This role may include supervising staff members.

Benefits of Employment with the State of Indiana:

The state offers a comprehensive benefits package, including:

• Multiple medical plans, vision, and dental coverage
• Wellness rewards and health savings accounts
• Deferred compensation and pension plans
• Paid leave policies, including parental and community service leave
• Paid vacation, personal, and sick leave
• Paid holidays
• Education reimbursement
• Group life insurance and employee assistance programs
• Eligibility for Public Service Loan Forgiveness
• Free parking and LinkedIn Learning access

The State of Indiana is an Equal Opportunity Employer. Reasonable accommodations are available upon request. For assistance, contact [e-mail].