BMS Controls Engineer /IoT Operations SME

JLL; Atlanta (GA); On-site; USD 120,000 - 150,000; Full time

Job summary

JLL is seeking an IoT Operations SME to ensure the reliable operation, optimization, and security of digital building platforms across the regional portfolio. You will drive energy optimization, cybersecurity compliance, and occupant comfort, aligning with standardization and governance across sites.

Based in Atlanta, this on-site role (3 days/week) requires coordinating with site teams, leading regional technology roadmaps, and managing BMS WebCTRL environments plus OEM software/tools to

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 5+ years in BAS/BMS and IoT operations with hands-on systems experience.
• Experience with Automated Logic (ALC) WebCTRL and BACnet standards.

Responsibilities

• Lead the regional transition to cloud-connected smart building operations.
• Enforce BOS/BACnet standards across projects and new construction.
• Drive cybersecurity, risk governance, and OT network hardening initiatives.
• Manage BMS WebCTRL servers, configurations, and OEM tooling ecosystem.
• Maintain asset inventories and drive OEM patch cadences.
• Map data points to cloud platforms and apply FDD/analytics to optimize assets.
• Review vendor contracts and monitor system performance metrics.

Skills

BAS/BMS & IoT operations

RCA experience

Program management capabilities

Education

Bachelor's degree or equivalent experience

Tools

Automated Logic WebCTRL

BACnet configuration

Niagara/Distech integrations

Lutron/nLight/Enlighted lighting controls

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

BMS Controls Engineer /IoT Operations SME at JLL!

Job Summary

The IoT Operations SME ensures the reliable operation, optimization, and security of digital building platforms, software, and hardware across the portfolio. Taking a holistic approach across building systems (HVAC, Lighting, FLS) and technology infrastructure, this role drives operational efficiency, energy optimization, cybersecurity compliance, and occupant comfort. Through effective policy, governance, and reporting, the SME establishes smart building standards while continuously advancing cloud-connected building technologies.

Key Information

Client: Google - AMER

Job Profile: P3

Location: Atlanta, GA (on-site 3 days per week)

Schedule: Monday to Friday, 8:00 AM - 5:00 PM (adjust as needed)

Compensation: $120,000 - $150,000 USD per year

Total compensation is an estimate based on education, experience, skills, abilities, geographic location, internal equity, and market alignment.

Roles & Responsibilities

Program Execution & Regional Strategy

Lead the regional transition of building portfolios from legacy, disconnected infrastructure to modern, cloud-connected smart building operations. Deliver frameworks, communication strategies, and operational processes to align site teams and stakeholders with portfolio targets. Establish regional technology strategies to support global standardization, New Product Introduction (NPI) governance, and technology roadmaps.

Standards & Capital Projects Integration

Partner with client and site operations teams to identify, prioritize, and implement system optimization projects. Enforce Building Operating System (BOS) and BACnet standards (including network numbering and BACnet Secure Connect) across new construction and CapEx/OpEx projects to eliminate vendor silos and change orders.

Cybersecurity, Risk & Governance

Lead regional OT network hardening initiatives and enforce BOS security standards across new construction and remediation projects. Mitigate cyber risks through network standardization, prompt hardware/software patching, and strict adherence to SLO response targets for vulnerability management and MACD requests.

BMS Operations & Technical Support

Manage maintenance, configuration, and upgrades for regional BMS WebCTRL servers, workstations, software tools, graphics, and user interfaces. Provide technical resolution for major equipment failures, system capacity imbalances, and operational disruptions. Oversee deployment and integration of standardized OEM management software and pilot solutions (e.g., Distech on Niagara).

Lifecycle & Inventory Management

Maintain precise asset inventories and audit records for all owned BAS hardware, software, and licensing. Execute OEM patching cadences for BMS firmware/hardware to maintain system uptime and address security bulletins. Drive the regional End-of-Life (EOL) replacement strategy, collaborating with site teams and vendors to secure capital budgets for proactive hardware refreshes.

Advanced Operations, FDD & Alarm Mitigation

Map building data points to cloud platforms and extend building ontologies (class, subclass, and property relationships). Leverage Fault Detection & Diagnostics (FDD) and advanced analytics to proactively address inefficiencies and prolong mechanical asset lifespan. Deploy and monitor centralized control platforms to consolidate alerts, improve incident response times, and reduce site alarm fatigue.

Vendor Governance & Performance

Review third-party maintenance contracts to ensure clear deliverables, optimize external spend, and maximize internal resource utilization. Monitor system operational metrics (alarm volume, outstanding work orders) and train site personnel on standard operating procedures.

Required Qualifications

Essential Requirements:

• Bachelor's degree from an accredited college or equivalent experience/combined education
• 5+ years of professional experience in Building Automation Systems (BAS/BMS) and IoT operations
• BMS/BAS experience (required)
• Automated Logic (ALC) experience (required)

Additional Required Experience:

• Direct expertise with Automated Logic (ALC) WebCTRL Server environments, BACnet configuration, and Niagara/Distech framework integrations
• Lighting controls system experience (Lutron, nLight, Enlighted)
• IoT device management and implementation experience
• Root Cause Analysis (RCA) experience
• Program Management capabilities
• Knowledge of