Performs duties as the Clinical Coordinator; responsible for the daily operations, to include patient flow and site operations for the physician office. Oversees cleanliness and inventory for the offices; keeps manager informed of critical issues. Collaborates with supervisor for staff, mid-level and physician office hours and scheduling. Coordinator is responsible for triage and providing patient instructions, oversees procedure scheduling, medication refills and proper utilization of task management and EMR in the office setting.
Education:
Minimum: High School Diploma or equivalent and completion of Credentialed Medical Assistant status or completion of a Certificate/Diploma/Degree Program in a Healthcare related field
Preferred: N/A
Registration/Certification/Licensure:
Current Credential/Certification/Licensure appropriate to education and Healthcare Provider CPR
Experience:
Minimum: One year experience in a physician office or within a healthcare related field.
Preferred: Prior leadership experience.
Other Requirements:
N/A
PHYSICAL REQUIREMENTS:
- The following frequency definitions apply to all Physical Requirements unless otherwise noted:
Occasional: (0-1/3 of day , 0 - 2.5 hrs/day, 1 - 4 reps/hr)
Frequent: (1/3 -2/3 of day , 2.5 - 5.5 hrs/day, 5 -24 reps/hr)
Constant: (> 2/3rd of day , > 5.5 hrs/day, > 24 reps/hr)
NOTE: An asterisk (*)indicates that the item is an essential function. - Non-Material Handling
- Standing* - Remaining on one's feet in an upright position remaining stationary - FREQUENT
- Walking* - Remaining upright on one's feet, and moving about - FREQUENT
- Sitting - Body remains in a seated position - FREQUENT
- Stooping* - To bend the body downward and forward by bending the spine at the waist - OCCASIONAL
- Bending* - To flex the upper body forward - OCCASIONAL
- Twisting - To rotate the upper body forward - OCCASIONAL
- Climbing - To move the body in any direction on equipment or structures that do not include stairs or ladders - OCCASIONAL
- Ladders - To ascend and descend ladders - N/A
- Stairs - To ascend and descend stairs - OCCASIONAL
- Kneeling* - To move the body downwards and come to rest on both hands and both knees - OCCASIONAL
- Squatting* - To move the body downwards by bending both knees - OCCASIONAL
- Crouching* - To bend the body forward and downward by bending the spine and the legs - OCCASIONAL
- Crawling - To move the body forward or backwards on hands and knees - N/A
- Reaching Horizontal* - To extend the arms and hands outward, remaining under shoulder height - FREQUENT
- Reaching Overhead* - To extend the arms and hands up and out over shoulder height - FREQUENT
- Grasping* - Using functional gripping of the hand to handle an object - FREQUENT
- Finger Manipulation* - To manipulate objects with the use of fingers - CONSTANT
- Seeing* - Using visual feedback to accomplish a task or activity - CONSTANT
- Hearing* - Using sound feedback to accomplish a task or activity - CONSTANT
- Repetitive Upper Extremity Use* - Using the arms and/or hands continuously or more than 2/3 of the total time - CONSTANT
- Repetitive Lower Extremity Use* - Using the legs and/or feet continuously or more than 2/3 of the total time - FREQUENT
- Pushing - To exert a force upon an object in order to move it in a certain direction Pushing refers to moving an object away from the person
- Pulling - To exert a force upon an object in order to move it in a certain direction Pulling refers to moving an object towards the person
- Lift - Shoulder to overhead
- Carrying - To transport an object or article using the arms or hands (> 10 feet)
- Working alone - OCCASIONAL
- Working in cramped quarters - OCCASIONAL
- Constant interruptions - CONSTANT
- Working with hands in water - N/A
- Use of power tools - OCCASIONAL
- Working on ladders/scaffolding - N/A
- Exposure to vibration - N/A
- Exposure to noise (constant) - N/A
- Exposure to electrical energy (outlets, etc) - FREQUENT
- Exposure to temperature changes (heat, cold, humidity), that require special clothing - N/A
- Exposure to slippery walking surfaces - N/A
- Exposure to solvents, grease, oils - N/A
- Exposure to radiant energy, ie computer terminal (more than 4 hours per shift) - FREQUENT
- Working with bloodborne pathogens - FREQUENT
- Cardiovascular Energy Requirements - Physical Demand
Physical Demand
Met Level
Examples of similar activity intensity
Sedentary to Light
0 - 3.5
Light house cleaning, washing dishes, serving food, food shopping, sitting, standing, computer work.
Medium
3.6 - 6.3
House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs).
Heavy to Very Heavy
> 6.4
Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.
- As relates to this position:
- Sedentary to Light - CONSTANT
- Heavy to Very Heavy - N/A
I. Specific Job Responsibilities (Essential Functions):
- Demonstrates leadership abilities to oversee the day to day operations which ensure efficient and cohesive patient flow. Creates orientation plan for new staff and provides feedback to the Practice Manager. Collaborates with management team for staff, physician and mid-level scheduling.
- Utilizes critical thinking skills to triage and prioritize patient needs and determine care path in collaboration with physician and/or mid-level provider as needed.
- Oversees appointment and procedure scheduling, task management with delegation if needed, verification of medication refills and patient follow up.
- Ensures proper utilization of office EMR. Functions as a resource for other clinical office staff.
- Provides appropriate education for medication management, pre and post-procedural instruction as needed, and creates orientation plan for new clinical staff.
II. Organizational Responsibilities:
- Completed mandatory education, annual competencies and department specific education within established timeframes.
- Completed annual employee health requirements within established timeframes.
- Maintained license/certification, registration in good standing throughout fiscal year.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Identifies and works to reduce potentially unsafe patient care or other safety practices.
- Adheres to regulatory agency requirements, survey process and compliance.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.