BMA Front Office Clerk

Bibb Medical Center; West Centreville (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

Bibb Medical Center in Centreville, AL is seeking a Front Office Clerk to be the first point of contact for patients and staff. You will handle scheduling, manage correspondence, maintain accurate records, and support multiple departments to keep the front office running smoothly.

The role requires a high school diploma or equivalent, experience in an administrative or front office setting, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent.
• Experience in administrative or front office role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Greet and assist visitors, clients, and employees in a professional and courteous manner.
• Manage incoming calls, emails, and other communications, directing them to the appropriate personnel or departments.
• Schedule and coordinate patient appointments.
• Assist patients with the sliding fee application, if applicable.
• Maintain and update filing systems, databases, and office records with accuracy and confidentiality.
• Monitor the waiting room for appearance purposes and cleanliness.
• Assist with inventory management of office supplies and place orders when necessary.
• Support administrative tasks such as data entry, document scanning, and mail handling.
• Assist with the training of new staff.
• Review patient accounts for past due balances and billing inquiries.

Skills

Customer service

Interpersonal skills

Organization

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bma Rural Health Clinic Full Time Bibb Medical Center, Centreville, AL, US

2 days ago Requisition ID: 1061

About the Role:

The Front Office Clerk at Bibb Medical Associates plays a critical role in ensuring the smooth and efficient operation of the front office within the organization. This position serves as the first point of contact for visitors, patients, and internal staff, providing exceptional customer service and managing communications effectively. The clerk is responsible for handling administrative tasks such as scheduling appointments, managing correspondence, and maintaining accurate records. By coordinating daily office activities and supporting various departments, the Front Office Clerk contributes to a productive and organized work environment.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in an administrative or front office role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.

Essential Duties and Responsibilities:

• Greet and assist visitors, clients, and employees in a professional and courteous manner.
• Manage incoming calls, emails, and other communications, directing them to the appropriate personnel or departments.
• Schedule and coordinate patient appointments.
• Assist patients with the sliding fee application, if applicable.
• Maintain and update filing systems, databases, and office records with accuracy and confidentiality.
• Monitor the waiting room for appearance purposes and cleanliness.
• Assist with inventory management of office supplies and place orders when necessary.
• Support administrative tasks such as data entry, document scanning, and mail handling.
• Assist with the training of new staff.
• Review patient accounts for past due balances and billing inquiries.