Blue Ridge - Host

Omni Hotels & Resorts; Asheville (NC); On-site; USD 16,531,000 - 23,419,000; Part time

Job summary

Omni Grove Park Inn & Spa in Asheville invites friendly, motivated individuals to join our restaurant team as a host. You will greet guests, seat them, and ensure a warm, efficient dining experience.

Responsibilities include answering phones, recording reservations, managing seating for large parties, monitoring dining room flow, and assisting servers as needed. The role requires clear communication, ability to stand long shifts, and availability for nights, weekends and holidays.

Qualifications

• Must have strong verbal and written communication skills.
• Prior host experience preferred.
• Must be able to multi task.
• Must be able to stand and walk for extended periods and work flexible shifts including nights, weekends and holidays.

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
• Answer phone and record reservations for large parties.
• Control high volume outside of restaurant.
• Monitor dining rooms for seating availability, service, safety and well being of guests.
• Assist servers when needed.
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.

Skills

Communication skills

Host experience

Multi-tasking

Job description

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Overview

This position will ensure all guests are greeted and seated in a friendly and courteous manner.

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
• Answer phone and record reservations for large parties.
• Control high volume outside of restaurant
• Monitor dining rooms for seating availability, service, safety and well being of guests
• Assist servers when needed
• Thank every guest upon departure, invite them to return, and wish them a fond farewell

Qualifications

• Must have strong verbal and written communication skills
• Prior host experience preferred
• Must be able to multi tas
• *Must be able to stand and walk for an extended period of time or for an entire shift
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
• Must be able to work flexible shifts including nights, weekends, and holidays

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.