Blood Collections Team Lead - Indianapolis, IN

VetJobs; Indianapolis (IN); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

Holidays

401K with company match

Paid Family Leave

Employee Assistance

Job summary

VetJobs is partnering with the American Red Cross in Indianapolis, Indiana to recruit a team lead/charge for donor center operations. The role focuses on leading staff, delivering exceptional customer service, and performing phlebotomy training at a fixed site.

The position emphasizes professionalism, regulatory compliance, and the opportunity to advance healthcare skills within a nationwide humanitarian organization. On-site work with flexible schedules may apply in Evansville area.

Qualifications

• Minimum Education: High School/GED or higher.
• Associates Degree or equivalent required; related experience acceptable.
• Phlebotomy experience preferred; leadership in healthcare setting valued.

Responsibilities

• Lead donor center team to deliver excellent customer service.
• Model professionalism and compassion as an ambassador for the Red Cross.
• Serve as lead/charge and perform phlebotomy as instructed.
• Ensure daily operations meet regulatory requirements and quality standards.

Skills

Leadership

Customer service

Phlebotomy

Public relations

Verbal communication

Driving license

Attention to detail

Education

Associates Degree or equivalent

High School/GED

Tools

Microsoft Office

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Position supports our Mobile operations. We provide Paid-Training – no prior medical experience required. Prior phlebotomy experience preferred.

What You Need to Know (Job Overview)

When you join our team you will be utilizing your leadership & healthcare/customer service skills to support our fixed site operation teams. As a team lead/charge, you will coach, mentor, instruct, and be a point of resource for our blood collection staff while performing blood collection duties at our donor center.

The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization.

Where Your Career Is a Force for Good (Key Responsibilities)

• Lead the team and drive for results through excellent customer service
• Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization
• Work as a lead/charge at donor center when instructed and conduct phlebotomy
• Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects and meets regulatory requirements

Standard Schedule (Evansville, Indiana)

To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Schedule is provided two to three weeks in advance

Minimum Education Required

High School/GED

Minimum Qualifications

• Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) is required
• Minimum of 1 year leadership experience in environments with public interaction is required.
• Phlebotomy Experience is Preferred.
• Customer service experience, effective verbal communication and public relations skills are required.
• A current valid driver's license and a good driving record may be required.
• LPN or equivalent experience required. Equivalent experience may encompass needlesticks, phlebotomy, and other relevant medical responsibilities.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.
• Basic computer skills are required. Must be proficient with Microsoft office applications.

Preferred Qualifications

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
• Prior leadership experience in a healthcare setting

Benefits For You

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% company match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

City: Indianapolis

State: Indiana

Job Category: Health/Medical other

Job Code: Health_Safety Health_Safety

Affiliate Sponsor: American Red Cross