Blood Collections Team Lead

The American National Red Cross; Norristown (Montgomery County); On-site; Full time

Job summary

Join a forward-thinking organization where your leadership and customer service skills will make a significant impact. As a Blood Collections Team Lead, you will guide and mentor a dedicated team, ensuring the highest standards in blood collection operations. With paid training and opportunities for career growth within the largest humanitarian network, this role offers a fulfilling path to enhance your healthcare skills. Embrace the chance to be part of a mission-driven team that touches millions of lives every year, all while enjoying comprehensive benefits and a supportive work environment.

Benefits

Medical, Dental, and Vision plans

Health Spending Accounts & Flexible Spending Accounts

Starting 15 days PTO

11 paid holidays

401K with up to 6% company match

Paid Family Leave

Employee Assistance

Short + Long Term Disability Insurance

Service Awards and recognition

Qualifications

• Associates Degree or equivalent experience required.
• 1 year leadership experience in public interaction environments.

Responsibilities

• Lead the team and ensure excellent customer service.
• Conduct phlebotomy and manage blood collection operations.

Skills

Leadership Skills

Customer Service Skills

Effective Verbal Communication

Public Relations Skills

Basic Computer Skills

Education

Associates Degree

Equivalent Combination of Education and Experience

Tools

Microsoft Office Applications

Job description

Blood Collections Team Lead page is loaded

Blood Collections Team Lead

Apply locations: Bensalem, PA; King of Prussia, PA; Norristown, PA; Pottstown, PA

Time type: Full time

Posted on: Posted Yesterday

Job requisition id: RC78091

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

Position supports our Mobile operations. We provide Paid-Training – no prior medical experience required.

Candidate must reside in one of the following counties in Pennsylvania to be considered: Bucks or Montgomery.

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network.

WHAT YOU NEED TO KNOW (Job Overview):

When you join our team you will be utilizing your leadership & healthcare/customer service skills to support our mobile blood collection operation teams. As a team lead/charge, you will coach, mentor, instruct, and be a point of resource for our blood collection staff while performing blood collection duties within local communities.

The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Lead the team and drive for results through excellent customer service.
• Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization.
• Work as a lead/charge at blood drives when instructed and conduct phlebotomy.
• Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects meets regulatory requirements.

Standard Schedule (Bensalem, Pennsylvania):

• To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.
• Schedule is provided two to three weeks in advance.

Pay Information:

• Starting rate: $23.90/hour.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) required.
• Minimum 1 year leadership experience in environments with public interaction required.
• Phlebotomy experience is preferred.
• Customer service experience, effective verbal communication and public relations skills are required.
• A current valid driver's license and good driving record may be required.
• LPN or equivalent experience required.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
• Basic computer skills are required. Must be proficient with Microsoft office applications.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.).
• Prior leadership experience in healthcare settings.

BENEFITS FOR YOU:

• Medical, Dental, and Vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• PTO: Starting 15 days a year; based on type of job and tenure.
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
• 401K with up to 6% company match.
• Paid Family Leave.
• Employee Assistance.
• Disability and Insurance: Short + Long Term.
• Service Awards and recognition.

The American Red Cross requires new hires in this location or position have at least one vaccination against COVID-19 as a condition of employment.

Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.