Blood Collection Staff – Customer Service - Columbia, MO

VetJobs; Columbia Township (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Blood Collection Staff member in Columbia, MO. This role involves utilizing healthcare and customer service skills to assist with blood collection, ensuring a welcoming environment for donors, and following safety procedures. The position requires a high school diploma and customer service experience, with a variable schedule including early mornings and weekends. Join a dedicated team making a lifesaving impact.

Qualifications

• Customer service experience required.
• Ability to lift heavy weights and adapt to irregular hours.

Responsibilities

• Assist with blood collection and create a welcoming environment for donors.
• Connect with donors and explain the impact of their donation.
• Ensure a friendly environment to encourage repeat donations.

Skills

Customer service

Effective communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Blood Collection Staff – Customer Service - Columbia, MO

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Job Overview

Utilize your healthcare and customer service skills to assist with blood collection, including transporting and setting up equipment, creating a welcoming environment for donors, and following safety procedures to collect lifesaving blood donations.

Responsibilities

1. Connect personally with donors, listen to their stories, and explain the impact of their donation.
2. Work with your team to ensure a friendly environment to encourage repeat donations.
3. Maintain attention to detail to meet collection goals and safety standards.
4. May operate vehicles and assist with setup and teardown at donation sites; minimum height requirement of 60 inches may apply.

Schedule and Compensation

Variable schedule including early mornings, evenings, weekends, and holidays. Pay starts at $18/hour, with potential increases based on experience.

Minimum Qualifications

• High school diploma or GED.
• Customer service experience and effective communication skills.
• Valid driver’s license with a good driving record.
• Ability to lift, push, or pull heavy weights, stand or sit for long periods, and adapt to irregular hours.

Preferred Qualifications

• Healthcare or phlebotomy experience (e.g., CNA, MA, EMT).
• Leadership experience.

Additional Information

Located in Columbia, Missouri. The role is on-site, with potential for overnight travel. Basic computer skills required; proficiency in Microsoft Office preferred.