Blood Bank Supervisor

100 LCMC Health; United States; On-site; USD 80,000 - 120,000; Full time

Job summary

LCMC Health’s East Jefferson General Hospital in Louisiana seeks a Blood Bank supervisor to lead the transfusion services team. You will oversee daily operations, ensure regulatory compliance, and mentor staff through evaluations and training.

Responsibilities include staffing, timecard oversight, QA/QC activities, and coordinating with pathology for test result interpretation. Strong leadership and serology expertise are essential to maintain quality and safety in patient care.

Qualifications

• Knowledge of regulatory standards (CAP, JCAHO, CLIA, CMS, OSHA, AABB, CLSI).
• Experience leading a Blood Bank or transfusion service team.
• Ability to plan staffing, training, and evaluations.

Responsibilities

• Supervise department staff and conduct evaluations.
• Plan and coordinate Blood Bank clinical activities.
• Ensure compliance with regulatory and hospital policies.

Skills

Regulatory compliance

Supervisory skills

Time management

Serology expertise

Shift coverage

Education

Bachelor's degree

SBB/MT eligible

Job description

Your job is more than a job. This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

GENERAL DUTIES

Supervision of departmental employees to include new employee orientation, competency assessment, performance evaluation, and handling of personnel matters as delegated/designated by department manager/director: Provides departmental management to include both technical and personnel issues. Ensures that the Blood Bank section is in compliance with all regulatory requirements. Assists with preparation of annual budget. Assists with implementation of department goals, objectives and related projects, including implementation of new equipment, processes, and supplies/reagents. Attends 75% of department meetings. Responsible for conducting performance evaluations and competency assessments in a timely manner as evidenced by completed evaluations. Taking time to explain objectives, provide training for new staff and ongoing coaching. Schedules employees and staff's department in accordance with staffing plan and care/service needs. Reconciles timecards/demonstrates accurate and timely approval of employees' time records. Reviews policies and procedures for compliance with AABB, CAP, and JCAHO standards as well as department applicable standards (review performance in inspections annually). Demonstrates acceptable leadership skills and sets clear expectations for employees. Maintains employee accountability with all hospital policies and procedures. Encourages participation from employees in the ongoing delivery of care/services. Empowers staff to make suggestions for improvement of care delivery/services.

Technical Responsibilities

Plans, directs and coordinates clinical activities for the Blood Bank section. Provides expertise in the evaluation and interpretation of test results and the resolution of discrepancies. Monitors section activities ensuring accuracy and timeliness of work, taking appropriate action as required. Supervises staff so that they perform their duties within regulatory guidelines and hospital and departmental policies. Monitors reasonable incidence of Clarity reports showing issues for which Blood Bank staff are found to be responsible. Maintains schedule, covering all necessary shifts so that work is completed efficiently. Monitors reasonable use of overtime when needed (exceptions to be made for staffing shortages).

Quality Control

Assists the Administrative Director and Pathologist in the monitoring of all defined quality assurance criteria and quality control parameters. Compliance with standards will be monitored through review of monthly QA/QC data and monthly hospital QA committee. Ensures documentation of all corrective actions related to quality related issues. Ensures performance of and/or oversees performance of QC, preventive maintenance, parallel reagent checks, temperature monitoring, etc. Evaluates linearity and/or correlation checks as needed. Coordinates section's participation in proficiency testing ensuring timely submission of data. Monitors proficiency testing summary reports providing timely documented review and expertise in troubleshooting exceptions.

EXPERIENCE QUALIFICATIONS

• 3 years of experience Blood bank transfusion services & 2 years supervisory
• 5 years blood bank, 3 years supervisory/management

EDUCATION QUALIFICATIONS

• Preferred: Bachelor's Degree
• Preferred: SBB, MT (ASCP) eligible

SKILLS AND ABILITIES

Knowledge to interpret patient results, laboratory regulatory standards as set forth by CAP, JCAHO, CLIA, CMS, OSHA, AABB, and CLSI. Training and development in supervision and business operations. Time management skills; independent decision making ability. Must be able to respond to calls on evenings, weekends and nights. Proficient in handling difficult serological and other transfusion service issues.

WORK SHIFT

Variable Hours (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary

About East Jefferson General Hospital

East Jefferson General Hospital, a landmark of LCMC Health's incredible community of care, has been the go-to hospital for health, wellness, and one-of-a-kind care in East Jefferson Parish for over 50 years. And we're only beginning to realize our greatest potential. Learn more about East Jefferson General Hospital and our legacy, our future, and our national recognition as a Nurse Magnet Hospital.

Your extras

Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems - it's all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Simple things make the difference.

About LCMC Health

One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you're the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let's make every day extraordinary, together.