Blood and Supply Transportation Courier (Norfolk)

The Blood Connection, Incorporated; Suffolk (VA); On-site; USD 22,000 - 30,000; Full time

Job summary

The Blood Connection, Incorporated is seeking a dedicated Blood and Supply Transportation Courier to transport blood components and supplies to hospitals and satellite sites. You will ensure accurate documentation, regulatory compliance, and excellent service to internal teams and partner facilities.

You will load, transport, and deliver items, while maintaining safety, accuracy, and timeliness. Strong customer service and ability to follow SOPs in a regulated environment are essential.

Qualifications

• High School Diploma or GED is required.
• Prior experience in a similar/related job is preferred.
• Valid Driver’s License with no major infractions is required.
• Competence with standard operating protocols used in the department is required.
• Good knowledge of operating Smart devices.

Responsibilities

• Loads vehicle with necessary materials and supplies.
• Delivers orders in a timely manner and coordinates routes.
• Completes paperwork or electronic documentation accurately.
• Builds boxes for hospital deliveries.
• Operates company vehicles in a safe manner and maintains safe conditions.

Skills

Valid driver’s license

Excellent customer service

Follow instructions

Experience in similar role

Smart device proficiency

Education

High School Diploma or GED

Job description

Position Overview

A Blood and Supply Transportation Courier is responsible for the safe and timely transportation of blood and blood components from The Blood Connection to transfusion facilities, as well as the delivery of raw materials and supplies to and from satellite centers and mobile collection sites. This role ensures accurate documentation, compliance with regulatory standards, and excellent customer service to maintain strong relationships with hospitals, satellite centers, and internal teams.

Essential Functions

Operational Support Tasks:

• Loads vehicle with necessary materials and supplies
• Ensures that all orders are delivered in a timely manner
• Coordinates and performs routes and pickups to ensure timely processing and delivery
• Accurately completes all paperwork or electronic documentation as required
• Builds boxes for hospital deliveries

General Work Practices:

• Practices good customer service relations with co-workers, clients, and the public
• Maintains a clean and orderly work area
• Operates company vehicles in a safe manner
• Produces accurate, precise, and legible documentation at each level of the manufacturing and distribution process

Miscellaneous:

• Required to drive and safely operate a vehicle in various weather conditions including, but not limited to, rain, heat, cold, and other adverse conditions.
• Other duties as assigned or required

Minimum Qualifications

• High School Diploma or GED
• Prior experience in a similar/related job preferred
• Valid Driver’s License with no major infractions and dependable transportation
• Acceptable level of competence with standard operating protocols used in the department and throughout the blood center in general
• Good knowledge of operating Smart devices
• Excellent customer services skills
• Ability to read, understand, and follow written and verbal instructions
• Ability to follow SOP in a heavily FDA regulated environment
• Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
• Ability to work with all levels and in a diverse work environment
• Ability to establish and maintain effective working relationships with staff, management, and peers

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift up to 50 pounds
• Sitting for an extended period of time
• Bending and twisting
• This position requires the ability to push and pull wheeled carts using controlled manual force. The work involves exertion evaluated based on the force applied rather than the total weight of the cart or materials being moved.
• Employees are expected to request assistance or use mechanical aids as needed to ensure safe handling.