Blockchain Security Technical Support Engineer

Crypto.com; Non (OK); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company at the forefront of cryptocurrency innovation. As a blockchain expert, you'll play a pivotal role in deploying and maintaining smart contracts while collaborating with a talented team. This dynamic environment offers opportunities for growth and skill development, empowering you to tackle the challenges of the evolving crypto landscape. With a commitment to user security and a vision of cryptocurrency in every wallet, this role is perfect for those passionate about Web3 and blockchain technology. Embrace the chance to make a significant impact in an industry-leading platform.

Benefits

Medical insurance

Attractive annual leave

Work flexibility

Internal mobility opportunities

Crypto.com Visa card

Qualifications

• Hands-on experience with blockchain nodes and smart contracts.
• Strong knowledge of blockchain ecosystems and protocol interactions.

Responsibilities

• Deploy and maintain smart contracts on Solana/EVM.
• Research and keep up-to-date with new blockchain technologies.
• Share blockchain knowledge with internal teams.

Skills

Blockchain Ecosystems

Smart Contracts (DApps)

Staking

Programming (Rust, Solidity, JavaScript, Node.js, Python)

Client Service Skills

Analytical Mindset

Communication Skills

Tools

Blockchain Nodes

Governance Tools

Bridges

Job description

At Crypto.com, our dedication to user security is led by our highly experienced Security Team. Comprising an international roster of seasoned cybersecurity experts, our team manages the company's Security, Privacy, and Security Compliance efforts.

The team includes holders of international patents for technologies integrated into our security architecture. Under the stewardship of a distinguished CISO recognized by the Forbes Technology Council and among the Global Top 100 CISOs, our team has consistently championed industry standards, acquiring certifications such as ISO27001, ISO27701, ISO22301, PCI DSS 3.2.1 (Level 1), NIST Tier 4, and SOC 2 Type II, in addition to the MPI License from Singapore MAS. Our Chief Information Security Officer reports directly to the CEO, emphasizing the importance of security at the highest organizational level.

We value credentials, expertise, hands-on experience, rapid cognition, and dynamic learning. Given the ever-evolving challenges in the crypto world, our team prides itself on adaptability and robust teamwork to stay ahead of potential threats and safeguard our users.

We seek someone enthusiastic about Web3 and blockchain technology, with hands-on experience in writing smart contracts (DApps) and ideally staking across various blockchain networks. The individual will serve as the primary blockchain expert within the Crypto.com team, researching and understanding new blockchain technologies and features for wallet integration, as new blockchains are frequently introduced.

The role requires strong practical knowledge of blockchain, especially in smart contracts (DApps) and staking. Initially, the focus will be on supporting the Solana ecosystem, with potential expansion to others like Cronos and Cronos zkEVM.

Responsibilities

• Understand DApps and deploy/maintain/monitor smart contracts on Solana/EVM
• Develop comprehensive understanding of supported blockchains and deep knowledge of key ones
• Research new supported blockchains
• Keep up-to-date with software upgrades and critical blockchain changes
• Share blockchain/DApps knowledge with internal teams including Engineers, DevOps, Sales, Product Managers, and Customer Success
• Troubleshoot and triage blockchain-specific alerts and issues

Requirements

• Strong client service skills in fast-paced, high-pressure, dynamic environments
• Experience supporting applications in a 24/7 environment
• Good knowledge of blockchain ecosystems and protocol interactions
• Hands-on experience with blockchain nodes, smart contracts, staking, governance, bridges
• Proficiency in programming languages such as Rust, Solidity, Javascript, Node.js, Python
• Experience owning technical documentation
• Attention to detail with an analytical mindset
• Adaptability to varying work conditions
• Excellent communication skills in English, both written and verbal

Life @ Crypto.com

Empowered to think big, try new opportunities, and work with a talented, ambitious, and supportive team.

Transformational and proactive work environment that encourages innovative solutions.

Opportunities for growth through skill development and internal mobility programs.

Our colleagues are among the best in the industry; we support and help each other.

Engage stakeholders to achieve our ultimate goal — Cryptocurrency in every wallet.

Are you ready to kickstart your future with us?

Benefits

• Competitive salary
• Medical insurance with extended coverage for dependents
• Attractive annual leave, including birthday and work anniversary leave
• Work flexibility with hybrid or remote options
• Internal mobility and career development opportunities
• Work Perks: Crypto.com Visa card upon joining

Benefits vary by region; learn more from our talent acquisition team.

About Crypto.com

Founded in 2016, serving over 80 million customers, and the world's fastest-growing cryptocurrency platform. Our vision: Cryptocurrency in Every Wallet. Committed to security, privacy, and compliance, we aim to accelerate cryptocurrency adoption and empower the next generation of innovators.

Learn more at https://crypto.com.

Crypto.com is an equal opportunity employer committed to diversity and inclusion. We seek candidates from varied backgrounds, perspectives, and skills to strengthen our team.

Personal data provided by applicants will be used solely for recruitment purposes. Only shortlisted candidates will be contacted.