Blended Enhanced Targeted Case Manager

WES HEALTH SYSTEM; Philadelphia (Philadelphia County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Blended Enhanced Targeted Case Manager to support clients in navigating essential services. This role emphasizes client advocacy and resource coordination, ensuring individuals receive the necessary medical, social, and educational support. With a strong focus on community engagement and natural supports, you will play a vital role in improving client outcomes. The position offers a dynamic work environment with responsibilities that include direct client interactions and on-call crisis management. If you are passionate about making a difference in people's lives, this opportunity is for you.

Benefits

Health Care (Medical, Dental, Vision)

Retirement Plans (401k, IRA)

Life Insurance (Basic, Voluntary, AD&D)

Paid Time Off (Vacation, Sick, Holidays)

Family Leave (Maternity, Paternity)

Disability Insurance (Short & Long Term)

Qualifications

• Bachelor’s or Master’s Degree in Human Services or related field required.
• Registered Nurse or equivalent training and experience accepted.

Responsibilities

• Assist clients in accessing medical and social services.
• Coordinate with community resources for specialized mental health services.

Skills

Client Advocacy

Resource Coordination

Crisis Management

Supportive Counseling

Education

Bachelor’s Degree in Human Services

Master’s Degree in Human Services

Registered Nurse

High School Diploma with relevant experience

Job description

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Key Responsibilities:

1. Assist clients in gaining access to medical, social, educational, and supportive services, reporting to the BETCM Supervisor.
2. Organize and leverage natural supports like family and friends when needs cannot be met through these means.
3. Coordinate with community resources and service providers; obtain specialized mental health and rehabilitation services as needed.

Overview of Roles & Responsibilities:

• Help clients access necessary resources and support their needs.
• Focus on outcomes that benefit the persons served, prioritizing natural supports and community resources.
• Secure specialized mental health and rehabilitation services when required.

Core Functions:

• Spend approximately 85% of time on consumer activities including assessment, advocacy, supportive counseling, and resource linking.
• Allocate at least 15% of time to meetings and documentation such as service planning and reporting.
• Devote at least 50% of time to direct client or collateral contacts outside the office.
• Maintain 24/7 on-call responsibilities for emergency/crisis care, with a 15-minute response time.

Additional Responsibilities:

• Perform other duties and special projects as assigned.

Requirements:

• Bachelor’s or Master’s Degree in Human Services or related field, or
• Registered Nurse, or
• High School Diploma with 12 semester credits in human services and 2 years of experience, including 1 year in direct client contact, or
• High School Diploma with 5 years of mental health care experience, including prior employment as an intensive case manager before April 1, 1989, or
• Equivalent training and experience approved by the Agency and OHM guidelines.

Benefits:

• Health Care (Medical, Dental, Vision)
• Retirement Plans (401k, IRA)
• Life Insurance (Basic, Voluntary, AD&D)
• Paid Time Off (Vacation, Sick, Holidays)
• Family Leave (Maternity, Paternity)
• Disability Insurance (Short & Long Term)