Blended Case Manager/Housing Specialist

Community Action Lehigh Valley; Allentown, San Jose (Lehigh County, CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated team committed to making a positive impact in the community as a Blended Case Manager/Housing Specialist. In this vital role, you'll support families experiencing homelessness by providing hands-on assistance, conducting assessments, and developing tailored service plans. Your efforts will help families navigate the path to permanent housing while fostering stability and independence. With a focus on compassion and collaboration, you'll play an essential part in creating a supportive environment. If you're passionate about helping others and ready to make a difference, this opportunity is for you!

Benefits

Comprehensive Medical, Dental, Vision, and Prescription Plans

Free Telemedicine Access

Agency Paid Life Insurance

401 (K) Retirement Plan with Matching Contribution

Generous Paid Leave Time

Employee Discounts

Concierge Services for Healthcare Navigation

Qualifications

• At least two years of experience in case management or social services preferred.
• Comfortable handling data and documentation.

Responsibilities

• Conduct intake assessments and develop individualized service plans.
• Provide guidance on budgeting, employment, and parenting skills.
• Maintain accurate case notes and collaborate with community partners.

Skills

Compassion

Flexibility

Interpersonal Skills

Communication Skills

Problem-Solving

Organizational Skills

Education

High School Diploma or Equivalent

Tools

Data Management Software

Job description

JOIN OUR COMMUNITY ACTION TEAM:
BLENDED CASE MANAGER/HOUSING SPECIALIST.

Are you passionate about creating meaningful change in your community? At the Sixth Street Shelter, part of Community Action Lehigh Valley, we believe everyone deserves a safe place to call home. As a Blended Case Manager/Housing Specialist, you'll be on the frontlines of helping families overcome homelessness, regain stability, and thrive.

YOUR IMPACT AS OUR BLENDED CASE MANAGER/HOUSING SPECIALIST

As a Blended Case Manager/Housing Specialist, you'll provide hands-on support to families living at the Sixth Street Shelter. Your day-to-day will include conducting intake assessments, developing individualized service plans, and providing regular case management meetings. You'll offer guidance on budgeting, employment, parenting, and other life skills, while also helping families navigate the transition to permanent housing.

This role blends direct client support with operational responsibilities, such as maintaining accurate case notes, collaborating with community partners, coordinating donations, and ensuring shelter procedures are followed. Whether leading resident meetings, advocating for services, or planning enrichment activities, you'll play a vital role in creating a safe, supportive environment where families can regain stability and independence.

WHAT YOU NEED TO BE SUCCESSFUL:

To thrive in this role, you'll need compassion, flexibility, and the ability to work as part of a collaborative, mission-driven team. A high school diploma or equivalent is required, and at least two years of experience in case management, social services, or a related field is preferred—but we also welcome applicants with equivalent experience and a strong passion for supporting families in crisis. Success in this position requires strong interpersonal and communication skills, a trauma-informed approach, and the ability to problem-solve creatively in a fast-paced environment.

You'll need to be organized, tech-comfortable, and comfortable handling data and documentation. As part of a close-knit team, we're looking for someone who's dependable, responsive, and always willing to step in to support colleagues and residents alike. A valid driver's license, personal vehicle, and flexibility to occasionally work evenings, weekends, and on-call shifts are also required.

READY TO MAKE A DIFFERENCE? If you thrive in a role where compassion meets action—we invite you to apply and join our dedicated team working every day to create pathways to housing stability, self-sufficiency, and hope.

WHY JOIN US: WE OFFER COMPREHENSIVE BENEFITS

• Community Action Covers the Majority of our Employee's Health Care Costs!
• Comprehensive Medical, Dental, Vision, And Prescription Plans!
• Free Telemedicine Access to Board-Certified Doctors, Mental Health Professionals And MORE!
• No Cost Concierge Services to Support You in Navigating the Healthcare System
• Agency Paid Life Insurance and Long-Term Disability Insurance
• Voluntary Life Insurance and Short-Term Disability Insurance options
• 401 (K) Retirement Plan with Matching Annual Agency Contribution of up to 7%
• Additional perks and benefits including financial wellness and employee discounts!

• We Offer Generous Paid Leave Time:
  • Vacation - 15 Days: Earn More Time After 2- And 5-Year Anniversaries
  • 1 Personal Day Annually to Use at Your Leisure
  • Sick - 9 Days Annually
  • 10 Observed Holidays - Including a floating cultural holiday of your choice!

JOIN OUR TEAM TODAY! See below for the full job description. If you are excited about using your skills to make a positive impact on our community, we look forward to meeting YOU!

Completion of a background investigation including; PA State Police criminal record check, Child Abuse History Clearance, and FBI Criminal History background check will be required for this position.

The information we collect helps Community Action Lehigh Valley promote a safe and secure environment for our current and future employees, and the clients and communities we serve. Background information will only be used as part of the employment process and is kept strictly confidential.