Blended Case Manager

RHA Health Services, LLC; Pennsylvania; On-site; USD 40,000 - 60,000; Full time

Job summary

Join a compassionate team dedicated to making a real difference in the lives of individuals facing mental health and developmental challenges. As a Blended Case Manager, you will play a key role in connecting clients with essential services while advocating for their needs. This position offers the opportunity to work closely with a diverse clientele, helping them navigate complex systems and achieve their personal goals. With a supportive work environment and a commitment to employee well-being, this role is perfect for those looking to impact their community positively. If you are passionate about helping others and possess the necessary skills, this is your chance to shine in a fulfilling career.

Benefits

Early access to earned wages (Payactiv)

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k) Retirement Savings Program

Wellbeing Programs

Chronic Disease Management Programs

Free CPR and first aid training

Qualifications

• Bachelor’s degree in human services or related field required.
• Strong problem-solving and communication skills are essential.

Responsibilities

• Develop service plans and treatment plans based on client needs.
• Assist clients in gaining access to community resources.

Skills

Excellent Verbal and Written Communication Skills

Problem Solving Skills

Interpersonal Skills

Time Management Skills

Ability to Access Community Resources

Flexibility

Education

Bachelor’s degree in a human services related field

Associate's Degree with relevant college credits

Tools

Documentation Software

Job description

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health and substance use challenges, join our team at RHA Health Services!

We are hiring for: Blended Case Manager

Type: Regular

Blended Case Management (BCM) is a service that assists children and adults with a variety of behavioral health/medical needs by building a strong network of community resources and services. The BCM program plays a major role by linking clients with needed services in the community. A Blended Case Manager will advocate for his/her client; help negotiate complex systems such as special education and social services; assist in maintaining and finding access to basic living needs and skills such as employment, housing, food, medical care, and recreation, and provide crisis intervention. On-call Case Management is available 24 hours/7 days a week for supportive assistance whenever needs arise.

Required Education/Experience

• Bachelor’s degree in a human services related field - sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, or education OR an Associate's Degree with 12 College Credits relevant to the position (Human Services, Psychology, Sociology) and two (2) years’ experience in the mental health/human service field.

Required Licenses/Certifications

• Valid driver’s license

Required Competencies

• Ability to Access Community Resources: Assisting consumers in gaining access to public and private resources/services, such as medical, vocational, educational, employment, or other community resources as specified in the consumer's service plan.
• Excellent Verbal and Written Communication Skills: Communicate with consumers on a weekly basis to determine progress and revise the service plan as necessary.
• Problem Solving Skills: Assist consumers with the resolution of problems and/or concerns.
• Interpersonal Skills: Develop and enhance the consumer network of social supports with their families in the community, neighborhood, school, and workplace settings.
• Cognizance: Observe and respond to significant changes in consumer mental and physical health and communicate changes to the consumer's treatment team.
• Team Player: Collaborate with county Office of Mental Health/Intellectual Disability personnel and other service providers involved in the consumer's treatment to assess consumer needs and provide the most appropriate services.
• Flexibility: Provide 24-hour a day, 7-day per week on-call crisis services on a rotational basis.
• Time Management Skills: Maintain case records and complete appropriate documentation, letters, assessments, and summaries as needed or designated by established policies and procedures.
• Following Policies and Procedures: Understand and follow company policies; encourage others to follow work rules; call attention to actions that may violate policies and procedures.
• Meeting Basic Work Expectations: Comply with basic job requirements and tasks; arrive at work on time as scheduled; proactively inform others when encountering problems that may limit the ability to meet expectations.

Essential Job-Related Responsibilities

• Service Plan Development: Develop service plans, treatment plans, and individual crisis plans based on the client’s strengths and needs. Gain an understanding of the client’s relevant personal, familial, social, vocational, and cultural data.
• Adherence to Charting Requirements: Prepare and complete all necessary documentation, including assessments, new consumer admissions, medication records, progress notes, incident reports, service, treatment, and crisis plans, and miscellaneous paperwork/reports within required timeframes as requested.
• Benefit Acquisition and Maintenance: Assist the client in gaining funding authorization for needed services and entitlements.
• Participate in Agency Investigations.
• Perform Other Related Duties as Assigned.

Supervisory Responsibilities

• N/A – this position does not involve supervisory responsibilities.

Pre-employment Screening:

• Complete criminal background check
• Name checked in the registries (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving: Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off: (full-time employees only)
• Health/Insurance: (full-time employees only)
• 401(k) Retirement Savings Program
• Wellbeing Programs: Physical, Emotional, and Financial
• Chronic Disease Management Programs: for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*Contract/contingent workers and interns do not qualify for any of the above benefits.

EEO Statement: RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health, and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

If you are ready to make a difference in the lives of people we serve and support, apply to join the team today.