Blended Case Manager

Chimes; Allentown (Lehigh County); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental, and Vision Insurance

Tuition Reimbursement

Flexible Spending Accounts

Life Insurance

Disability Insurance

Paid Time Off

403(b) with Employer Match

Employee Recognition Programs

Employee Referral Bonus opportunities

Job summary

Chimes is seeking a dedicated case manager to provide community-based behavioral health services in Allentown, PA. You will assess resources, develop service plans, and help clients live safely in the community, coordinating across health and social services.

The role requires managing up to 30 clients, applying recovery model principles, and collaborating with families and providers. Mon-Fri 8:30–4:30; $20+/hour depending on experience; on-call rotation 24/7.

Qualifications

• Valid Pennsylvania State Driver's License or equivalent.
• Bachelor's degree in sociology, social work, psychology, or similar.
• 2+ years in direct client contact in human services (Lehigh/Northampton counties) or relevant experience.

Responsibilities

• Carry a caseload of up to 30 clients.
• Perform case management duties for behavioral health clients.
• Develop strength-based service plans with measurable targets.
• Assist clients in obtaining housing, healthcare, employment, and social support.
• Provide crisis assessment and intervention when needed.
• Maintain professional relations with clients, families, payers, and service providers.

Skills

Case management

Recovery model principles

Communication

Resource coordination

On-call availability

Education

Bachelor's degree in sociology/social work/psychology

High school diploma + 12 sem credit hours in social sciences + 2 years human services experience

High school diploma + 5 years mental health direct care experience

Valid PA Driver's License

Tools

Documentation systems

Payroll and billing records

Job description

Description

Job Details
Description
Our vast array of services — educational, employment, vocational, residential, habilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.
Job Description: The case manager will provide community-based services to individuals identified as eligible for behavioral health services, including assessing and monitoring resources that help the client live in the community in a stable and safe manner
Schedule Details: Monday through Friday, 8:30 am - 4:30 pm
Location: Allentown, PA
Program: Behavioral Health Services
Pay Rate: $20+/hour (based on experience)
Job Functions:

• Carry a caseload of up to 30 clients
• Perform case management duties for consumers involved in Behavioral Health Services
• Provide services based on Recovery Model principles
• Develop individualized, strength-based service plans that are measurable and lead toward targeted outcomes
• Assists consumer service needs and assists consumers in assessing appropriate mental health services
• Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, employment, and socialization
• Assist consumers through assertive and creative efforts to gain needed resources and services identified in the service plan
• Monitor the consumer’s participation in the recovery plan and support services
• Provide effective crisis assessment and crisis intervention to consumers when necessary
• Maintain professional relations with the consumer, their families, payers, community support service representatives, coworkers, and other agencies
• Ensure appropriate communication and coordination of effort between all the consumer's service providers and support systems
• Act as an effective “single point of contact” for multiple health and social services linkages
• Provide all authorized client service and provide supporting documentation for re-authorizations, as necessary, in a timely manner
• Submit accurate and timely payroll and billing documentation
• Need to be available for an on-call rotation 24/7

Minimum Requirements:
Education/Experience/Licensure (Must Meet One of the Following Criteria):

• Valid Pennsylvania State Driver's License with no more than three points
• A bachelor’s degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, or education
• A high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science, and 2 years of experience in public or private human services with 2 years in direct client contact (1 year for Lehigh and Northampton counties)
• A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989.

Clearances: Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list

Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience
What’s in it for you?
Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• And More!

Want to learn more?
To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

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