Blended Case Manager

RHA Health Services; Abington Township (Montgomery County); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking organization dedicated to making a meaningful impact in the lives of individuals with intellectual, developmental disabilities, and mental health challenges. As a Blended Case Manager, you will play a crucial role in connecting clients with essential community resources, advocating for their needs, and providing support through crisis situations. This position offers a rewarding opportunity to work closely with clients, helping them navigate complex systems and achieve their personal goals. If you are passionate about making a difference and possess strong communication and problem-solving skills, this role is perfect for you. Embrace the chance to be part of a compassionate team that prioritizes the well-being of those we serve.

Benefits

Early access to earned wages (Payactiv)

Employee perks and discount program

Paid Time Off

Health Insurance

401(k) retirement savings program

Wellbeing Programs

Chronic Disease management programs

Free CPR and first aid training

Job-specific training opportunities

Qualifications

• Bachelor's degree in human services or related field required.
• Strong communication and problem-solving skills essential.

Responsibilities

• Develop service plans based on client needs and strengths.
• Assist clients in accessing community resources and services.
• Provide crisis intervention and on-call support as needed.

Skills

Verbal Communication

Written Communication

Problem Solving

Interpersonal Skills

Time Management

Flexibility

Education

Bachelor’s degree in human services related field

Associates Degree with relevant coursework

Tools

Documentation Software

Job description

We are hiring for:

Blended Case Manager

Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health and substance use challenges, join our team at RHA Health Services!

Blended Case Management (BCM) is a service that assists children and adults with a variety of behavioral health/medical needs by building a strong network of community resources and services. The BCM program plays a major role by linking clients with needed services in the community. A Blended Case Manager will advocate for his/her client; help negotiate complex systems such as special education and social services; assist in maintaining and finding access to basic living needs and skills such as employment, housing, food, medical care, and recreation; and provide crisis intervention. On-call Case Management is available 24 hours/7 days a week for supportive assistance whenever needs arise.

Required Education/Experience

• Bachelor’s degree in a human services related field - sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, or education OR Associates Degree with 12 College Credits relevant to position (Human Services, Psychology, Sociology) and two (2) years’ experience in the mental health/human service field.

Required Licenses/Certifications

• Valid driver’s license

Required Competencies

• Ability to Access Community Resources: Assisting consumers in gaining access to public and private resources/services, such as medical, vocational, educational, employment, or other community resources as specified in the consumer's service plan.
• Excellent Verbal and Written Communication Skills: Communicate with consumers on a weekly basis to determine progress and revise the service plan as necessary.
• Problem Solving Skills: Assist consumers with resolution of problems and/or concerns.
• Interpersonal Skills: Develop and enhance consumer network of social supports with their families in the community, neighborhood, school, and workplace settings.
• Cognizance: Observe and respond to significant changes in consumer mental and physical health and communicate changes to the consumer's treatment team.
• Team Player: Collaborate with county Office of Mental Health/Intellectual Disability personnel and other service providers involved in the consumer's treatment to assess consumer needs and provide the most appropriate services.
• Flexibility: Provide 24 hours a day, 7 days a week on-call crisis services on a rotational basis.
• Time Management Skills: Maintain case records and complete appropriate documentation, letters, assessments, and summaries as needed or designated by established policies and procedures.
• Following Policies and Procedures: Understand and follow company policies; encourage others to follow work rules; call attention to actions that may violate policies and procedures.
• Meeting Basic Work Expectations: Comply with basic job requirements and tasks; arrive at work on time as scheduled; proactively inform others when he/she encounters problems that may limit his/her ability to meet expectations.

Essential Job-Related Responsibilities

• Service Plan Development: Develops service plans, treatment plans, and individual crisis plans based on the client’s strengths and needs. Gains an understanding of the client’s relevant personal, familial, social, vocational, and cultural data.
• Adherence to charting requirements: Prepares and completes all necessary documentation, including assessments, new consumer admissions, medication records, progress notes, incident reports, service, treatment, and crisis plans, and miscellaneous paperwork/reports within required timeframes as requested.
• Benefit Acquisition and Maintenance: Assists the client in gaining funding authorization for needed services and entitlements.
• Participates in agency investigations.
• Performs other related duties as assigned.

Supervisory Responsibilities

• N/A – this position does not involve supervisory responsibilities.

Pre-employment screening:

• Complete criminal background check
• Name checked in the registries (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving: Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off: (full-time employees only)
• Health/Insurance: (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional, and Financial
• Chronic Disease management programs: for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement: RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health, and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support, apply to join the team today.