BizOps Lead

AegisAI; San Francisco (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

Aegis AI seeks a leader for Business Operations to scale our growing security startup. You will partner with the CEO and founding team to align people, processes, and data so our internal machinery moves as fast as our product.

This high-visibility role turns chaos into order by building an operating system for CRM, GTM workflows, and knowledge management, and by driving cross-functional alignment across Product, Engineering and GTM.

Qualifications

• Proven ability to scale teams or processes in high-growth environments.
• Ability to translate strategy into actionable, day-to-day work across functions.
• Strong communication skills with executive stakeholders.

Responsibilities

• Own operating rhythm of the company, lead OKR/KPI cadence.
• Design scalable processes: CRM/GTM workflows, knowledge management, project standards.
• Break down silos across Product, Engineering, and GTM; drive cross-functional alignment.
• Lead strategic projects including international expansion and internal AI tooling.
• Draft board decks, memos, and updates with clear, data-driven narratives.

Skills

High agency

Analytical mindset

Systems thinking

Ownership mindset

Master communicator

Tools

CRM systems

Project management tools

Analytics stack

Job description

About Aegis AI

Aegis AI is building the next generation of email security—powered by AI agents that think and act like human analysts. Our mission is to keep users safe. Our agents stop Phishing and Spam attacks before they reach employees, using hundreds of specialized models that collaborate autonomously across inboxes.

Our team was founded by the Google security leaders who built Gmail and Chrome Security. Backed by Accel and Foundation Capital, we're transforming how enterprises protect their people from modern social engineering threats.

The Role

As the leader of Business Operations, you will be the primary operational force multiplier for our CEO and the founding team. You are a systems-builder tasked with ensuring the company’s internal machinery—people, processes, and data—moves at the same lightning speed as our product development.

This is a high-visibility role designed for someone who thrives on turning chaos into order. You will act as the "connective tissue" for the leadership team, lead special projects that optimize our go-to-market and engineering workflows, implement the systems that allow us to scale, and ensure we are focused on the highest-leverage initiatives.

Responsibilities

• Operational Force Multiplication: Own the operating rhythm of the company. Drive the goal-setting process (OKRs/KPIs), lead the agenda for executive meetings and offsites, and ensure team alignment across all business functions.

• Systems & Process Design: Design and implement the scalable processes that underpin a high-growth company. From CRM/GTM workflows and internal knowledge management to project management standards, you will build the "operating system" for Aegis AI.

• Cross-Functional Orchestration: Break down silos between Product, Engineering, and GTM. Identify friction points in our development or sales cycles and resolve them before they slow us down.

• Strategic Special Projects: Take ownership of complex, "white space" problems that don't fit neatly into any one department. This could range from operationalizing our international expansion to leading the implementation of new internal AI tooling.

• Strategic Communication: Draft board decks, company-wide memos, and operational updates. You will be responsible for synthesizing complex internal data into clear, compelling narratives that drive focus and accountability.

Who You Are

• High Agency & Low Ego: You are a "fixer." You don't need a playbook—you write it. You are equally comfortable whiteboarding a complex operational workflow with leadership or executing the nitty-gritty administrative tasks required to keep a startup moving.

• 4-7+ Years of Experience: Likely from a high-growth startup (BizOps/Ops), top-tier consulting firm, or corporate strategy team. You have a proven track record of scaling teams or processes.

• Analytical & Systems-Oriented: You have a "systems-thinking" mindset. You love data, you understand how to design efficient workflows, and you are comfortable with the tools that power modern SaaS businesses (CRM, project management, analytics stacks).

• The "General Manager" Mindset: You act like a true owner. You are relentlessly focused on operational efficiency and ROI. This role is a direct path to a future Chief of Staff, VP of Operations, or COO role.

• Master Communicator: You possess the rare ability to translate high-level strategy into actionable, day-to-day work for teams, while keeping Tier-1 investors and stakeholders informed with absolute clarity.

Why This Role?

This is the ultimate "finishing school" for a future COO or founder. You will be learning directly from serial entrepreneurs who built Gmail and Chrome Security, working with partners at Accel and Foundation Capital, and helping build the "immune system" for the modern enterprise.