Bistro Server/Bartender PM

Crescent Hotels & Resorts; Plano (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A prominent hotel chain in Plano is looking for dedicated staff to manage guest orders and improve customer satisfaction. Responsibilities include promptly serving dishes, assisting co-workers, and maintaining a professional demeanor at all times. Candidates must communicate in English, show teamwork spirit, and be physically capable of the work. This role is crucial for ensuring a positive experience for both guests and associates in a dynamic hotel environment.

Qualifications

• Must have the ability to communicate in English.
• Must maintain a professional appearance and manner at all times.
• Must be willing to help co-workers and be a team player.
• Must be able to withstand prolonged periods of standing and/or walking.

Responsibilities

• Take and serve guest orders promptly and according to service manual.
• Build and create dishes when necessary.
• Do all necessary 'mise en place' and side work.
• Answer guest questions about the menu.
• Operate the electronic cash register/P.O.S. system.
• Check food before serving to ensure quality.
• Complete all required trainings within 90 days.
• Perform other job-related duties as assigned.

Skills

Communication in English

Self-starting personality

Professional appearance

Team player

Ability to lift at least 30 lbs

Job description

Courtyard Plano at The Colony
5917 Stone Creek Dr
The Colony, TX 75056, USA

Responsibilities

• Take and serve guest orders promptly and according to service manual.
• Build and create dishes when necessary, according to the Courtyard Culinary Book.
• Do all necessary "mise en place" and side work as assigned.
• Answer any guest questions about the menu.
• Operate the electronic cash register/P.O.S. system (where applicable).
• Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
• Complete all Service Marriott Trainings within 90 days of being hired.
• Perform any other job‑related duties as assigned.

Required Skills and Abilities

• Must have the ability to communicate in English.
• Self‑starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch‑in” and help co‑workers with their job duties and be a team player.
• Must be able to withstand prolonged periods of standing and/or walking.
• Ability to lift at least 30 lbs.

Performance Standards

Customer Satisfaction

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security

The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Note

This description excludes non‑essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all‑inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job‑related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.