Server

The Crescent Hotels Group; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

The Crescent Hotels Group is seeking a friendly restaurant server to greet guests, take orders, and deliver meals with accuracy and professionalism in a fast-paced hotel environment in Phoenix.

Responsibilities include answering questions about the menu,setting up sidework, and ensuring food quality before serving, while maintaining high standards of hospitality and teamwork. Must be able to stand for long periods and lift up to 30 lbs.

Qualifications

• Must be able to communicate in English.
• Self-starting personality with an even disposition.
• Communicate well with guests.
• Willing to pitch in and help co-workers.
• Able to stand and walk for long periods.
• Capable of lifting at least 30 lbs.

Responsibilities

• Greet and take guest orders promptly according to service manual.
• Set up sidework as assigned.
• Answer guest questions about the menu.
• Operate the POS system where applicable.
• Check food appearance, temperature, and portions before serving.
• Perform any other job-related duties as assigned.

Skills

English communication

Team player

Professional appearance

Stamina

Lifting ability

Job description

Description

JOB OVERVIEW: Greet and serve the guests according to standards.

ESSENTIAL JOB FUNCTIONS:

1. Take and serve guest orders promptly and according to service manual.

2. Do all necessary set-up sidework as assigned.

3. Answer any guest questions about the menu.

4. Operate the electronic cash register/P.O.S. system (where applicable).

5. Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.

6. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Qualifications

restaurant or banquet server experience

Experience

• Preferred

  1 years:

  restaurant or banquet server experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts