Bistro Server

HHM Hotels; San Mateo (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

HHM Hotels is seeking a friendly Bistro Server to take guest orders and serve food and beverages in a courteous manner. You will manage payment transactions, communicate dietary needs to the kitchen, and ensure a clean, compliant service area in a bustling bistro setting.

The role requires standing for extended periods, willingness to work holidays and weekends, and the ability to handle alcohol service in accordance with state guidelines.

Qualifications

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

Responsibilities

• Set up necessary supplies, food, and beverages at the beginning of the shift and maintain a stocked work area at all times.
• Take orders from customers, input orders, obtain payment and provide change.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Prepare food, coffee and other beverages, including alcohol, when necessary.
• Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary.
• Count bank at end of shift, complete designated cashier reports, resolve discrepancies, drop off receipts, and secure bank.
• Clean all equipment and areas, locking equipment doors, etc.
• Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.

Skills

Food & beverage experience

Cash handling

Education

High School diploma or equivalent

Job description

Opportunity: Bistro Server

Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards.

Your Growth Path

Banquet Server/Captain; Restaurant Supervisor – Restaurant Manager – Banquet Manager

Your Focus

• Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times.
• Take orders from customers, input orders, obtain payment and provide change.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Prepare food, coffee and other beverages, including alcohol, when necessary.
• Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies.
• Clean all equipment and areas, locking equipment doors, etc.
• Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels