Bistro Server

HHM Hotels; Lufkin (TX); On-site; USD 17,000 - 28,000; Full time

Job summary

HHM Hotels in Lufkin, Texas, is seeking a Bistro Server to provide courteous food and beverage service to guests, align with brand and sustainability standards, and support smooth restaurant operations. This role involves handling orders, payments, and special requests, while maintaining a clean, safe work environment.

As part of the team, you may assist with bartending, upholding MSDS/OSHA safety practices, and ensuring guest satisfaction across shifts, including holidays and weekends.

Qualifications

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

Responsibilities

• Set up supplies and maintain a stocked work area.
• Take orders, input orders, obtain payment and provide change.
• Communicate dietary needs and special requests to the kitchen.
• Prepare beverages and food items as needed, including alcohol.
• Assist with bartending and bussing during peak periods.
• Count cash, complete cashier reports, and secure bank per policies.
• Maintain clean equipment and work areas; follow safety guidelines.
• Ensure guest satisfaction and uphold brand standards.

Skills

Customer service

Food & beverage service

Cash handling

Education

High school diploma or equivalent

Job description

Opportunity: Bistro Server

Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards.

Your Growth Path

Banquet Server/Captain; Restaurant Supervisor - Restaurant Manager - Banquet Manager

Your Focus

• Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times.
• Take orders from customers, input orders, obtain payment and provide change.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Prepare food, coffee and other beverages, including alcohol, when necessary.
• Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies.
• Clean all equipment and areas, locking equipment doors, etc.
• Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels