Bistro Server (AM)

HHM Hotels; San Mateo (CA); Vor Ort; USD 25.000 - 39.000; Vollzeit

Zusammenfassung

HHM Hotels is seeking a Bistro Server to provide courteous food and beverage service to guests, maintaining a clean work area and adhering to brand standards. The role involves taking orders, processing payments, and assisting with special requests while upholding safety and sustainability guidelines.

The position offers a growth path through Banquet Server/Captain and Restaurant Manager, with opportunities to support bartending and other duties during peak times.

Qualifikationen

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

Aufgaben

• Set up supplies, food and beverage for the shift and maintain a stocked work area.
• Take orders from guests, input orders, process payment and provide change.
• Communicate dietary needs, allergies, and special requests to the kitchen.
• Prepare food, coffee and beverages, including alcohol when necessary.
• Prepare ingredients for cooking, portioning and storing as needed.
• Assist with bartending and bussing during busy periods or staff shortages.
• Count cash at end of shift, reconcile reports and secure bank according to policy.
• Clean equipment and work areas; ensure doors and spaces are secure.
• Follow safety, MSDS and OSHA guidelines; uphold sustainability practices.
• Strive to ensure overall guest satisfaction and provide friendly service.

Kenntnisse

Food & beverage experience

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Opportunity: Bistro Server

Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards.

Your Growth Path

Banquet Server/Captain; Restaurant Supervisor - Restaurant Manager - Banquet Manager

Your Focus

• Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times.
• Take orders from customers, input orders, obtain payment and provide change.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Prepare food, coffee and other beverages, including alcohol, when necessary.
• Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies.
• Clean all equipment and areas, locking equipment doors, etc.
• Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels