Bistro Bartender- Reserve

Biltmore Workforce Management; Asheville (NC); On-site; USD 21,000 - 34,000; Full time

Job summary

Biltmore Bistro in Asheville, NC is seeking a friendly Service Bartender to greet guests and craft beverages and espresso drinks. You will maintain bar cleanliness, stock, and safety while delivering world-class hospitality and supporting the restaurant team.

Requirements include a minimum of six months of bartending, training such as TIPS/ALE, strong math and mixology skills, and excellent communication with guests of diverse backgrounds. Must be 21+.

Qualifications

• TIPS, ALE and other related training required.
• 6+ months bartending experience; 1+ year preferred.
• Basic math skills; ability to create/follow recipes with proper mixology techniques.
• Strong commitment to delivering world-class guest service.
• Excellent interpersonal and communication skills; able to engage diverse guests professionally.
• Proactive, with good judgment and problem-solving abilities; detail-oriented.
• Strong organizational skills; able to multi-task and prioritize.
• Willingness to learn about Biltmore, events, and Asheville area.
• Must be 21 years of age or older.

Responsibilities

• Serve food and beverages in a friendly, efficient manner according to standards.
• Keep bar and public areas neat, clean, and debris-free at all times.
• Anticipate guests’ needs, respond promptly, maintain positive guest relations.
• Resolve guest complaints to standards and ensure guest satisfaction.
• Ensure areas are stocked, prepped, and set.
• Perform opening/closing duties as assigned.
• Create alcoholic beverages following approved recipes.
• Prepare espresso beverages promptly, using equipment correctly.
• Clean and organize back stock areas.
• Handle keg changes and lifting of cases of wine/beer and other physical tasks.

Skills

Bartending experience

Math skills

Interpersonal skills

Mixology

Multitasking

Customer service

Knowledge of Asheville area

Job description

Job DescriptionJob SummaryThe Bistro Service Bartender will greet guests in the Bistro dining areas and provide world class beverage and food service for the duration of their visit. Duties will include: preparing beverages; processing orders; engaging guests; and coordinating service for assigned area(s). Bartenders will deliver gracious hospitality and ensure all guests receive friendly, courteous and prompt service at all times following proscribed and established Biltmore service standards. In addition, staff will provide general support for the restaurant team, leadership, and company.Essential Job Duties:1. Serve food and beverages in a friendly, efficient manner according to standards.2. Keep bar and public areas neat, clean, and free of debris at all times.3. Anticipate guests’ needs, respond promptly and maintain positive guest relations at all times.4. Resolve guest complaints/issues to standards, ensuring guest satisfaction5. Make sure area(s) are properly stocked, prepped, and set.6. Opening/closing duties/responsibilities as assigned.7. Create alcoholic beverages in a timely manner following approved recipes.8. Create espresso beverages in a timely manner, utilizing equipment properly.9. Cleaning and organizing back stock areas.10. Changing half barrel kegs, lifting cases of wine and beer, and other physical tasks.Qualifications:to obtain TIPS, ALE and other related training required.2. Minimum of six (6) months experience bartending. Ideal candidates will have at least one (1) year of experience.3. Basic math skills; ability to create/follow recipes using proper mixology techniques.4. Demonstrated commitment to delivering world class internal/external guest service.5. Outstanding interpersonal and communications skills; must be able to engage with wide variety of guests and interact in a friendly and professional manner.6. Proactive, exercises good judgment; can creatively problem solve and anticipate needs of guests; keen attention to detail with a focus on quality and service.7. Strong organizational skills; must be able to multi-task and priortize work.8. Ability to quickly acquire knowledge about Biltmore, special activities/events, and Asheville and surrounding areas.9. Must be 21 years of age or older.Physical Requirements:1. Lift, carry, push, and pull 25-50 pounds; lift and carry 25-50 pounds on a large serving tray, above shoulder level, with one hand; up to 25 pounds on a small cocktail tray, with one hand.2. Endure various physical movements throughout work areas and over duration of work shift.3. Ability to work in an environment that may include variable temperature conditions and noise levels; outdoor environments; and exposure to fumes, dust, and chemicals.