Bistro Attendant (Overnight) - Hilton Los Angeles Airport

Hilton Worldwide, Inc.; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading global hospitality company is seeking an overnight Bistro Attendant at Hilton Los Angeles Airport. The role includes greeting guests, serving food and beverages, and ensuring excellent customer service. Ideal candidates will have food service experience and a passion for delivering exceptional guest experiences.

Benefits

Free meals while on shift

Free parking

Dry-cleaning service for uniforms

Go Hilton travel discount program

Qualifications

• 1-year minimum experience in food service.
• Experience with cash handling and POS systems required.
• Ability to work overnight shifts.

Responsibilities

• Greet guests and serve beverages/food.
• Accurately process guest orders and payments.
• Maintain cleanliness of work area.

Skills

Customer Service

Cash Handling

Food Service

Job description

Hilton Los Angeles Airport is located off I-405 with SoFi Stadium, the Intuit Dome, and The Forum located three miles away. Manhattan Beach and Santa Monica Pier are within13 miles. We are looking to add a Bistro attendant to our team! We are looking for an overnight Bistro Attendant to join our team!

From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers free meal while on shift, free parking, and dry-cleaning service for uniforms. We know that you will love being a part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!

The ideal candidate will have 1-year minimum experience in food service, cash handling/POS experience, customer service experience, and the ability to work an overnight shift. Previous hotel and barista experience is a plus!

Shifts typically start between 9pm and 10pm for the overnight shifts.

What will I be doing?

As Bistro Attendant, you wouldbe responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests and respond to guest requests in a timely, friendly and efficient manner

• Brew, sell, promote and prepare beverages according to established recipes and standards

• Take guest beverage orders and accurately input orders in appropriate point-of-sale system

• Maintains cleanliness of work area/outlet

• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards

• Requisition, stock and rotate products

• Secure and store all beverages, food and other equipment items

• Deposit cash drops, secure and balance bank and sign out/in keys

The hourly rate is $20.32 and is based on applicable and specialized experience and location.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.

• Integrity - We do the right thing, all the time.

• Leadership - We're leaders in our industry and in our communities.

• Teamwork - We're team players in everything we do.

• Ownership - We're the owners of our actions and decisions.

• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Hilton LAX is and Equal Opportunity Employer -M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

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