Bistro Attendant

Highgate; Atlantic City, Tacoma (NJ, WA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking Guest Service Experts who are passionate about creating memorable dining experiences. This role emphasizes the importance of customer service, effective communication, and attention to detail. As a Guest Service Expert, you will engage with guests, manage dining transactions, and uphold quality standards in a fast-paced environment. You will play a crucial role in ensuring guests have a delightful experience, making every meal memorable. Join a dynamic team where your contributions will directly impact guest satisfaction and the overall success of the establishment.

Qualifications

• Strong customer service skills are essential for creating memorable dining experiences.
• Ability to communicate effectively with guests and kitchen staff.

Responsibilities

• Deliver a wide range of services to enhance guest dining experiences.
• Ensure cleanliness and organization of work areas and supplies.

Skills

Customer Service

Communication

Attention to Detail

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Courtyard Atlantic City
1212 Pacific Ave
Atlantic City, NJ 08401

Overview

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.