Birthday Parties/Events Host

Michaels Stores; San Diego (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Birthday Parties/Events Host to plan and facilitate engaging events in a fun environment. Responsibilities include coordinating children's birthday parties, assisting customers, and maintaining operational standards. Ideal candidates are energetic and possess strong communication and organizational skills.

Qualifications

• Energetic and enthusiastic personality.
• Experience working with children and managing events.
• Retail or customer service experience required.

Responsibilities

• Plan and coordinate multiple events including children's birthday parties.
• Assist customers with shopping and checkout.
• Complete operational tasks to maintain store standards.

Skills

People Skills

Organizational Skills

Problem-Solving Skills

Job description

Join to apply for the Birthday Parties/Events Host role at Michaels Stores.

Plan, coordinate, and facilitate events (including kids' birthday parties) within a Michaels store to provide a fun, engaging, and stress-free experience for guests. Assist customers with shopping, product location, and checkout to ensure a friendly and efficient service. Complete operational tasks such as unloading trucks, merchandising, and maintaining store standards to uphold our Brand Promises.

Event Coordination

• Plan and coordinate multiple events simultaneously, including children’s birthday parties and craft classes.
• Create a fun and creative environment for guests of all ages.
• Demonstrate crafts, perform face painting, and lead activities.
• Implement party add-ons like goody bags and balloons according to company standards.
• Communicate effectively with clients and team members about events.
• Handle administrative duties such as emails, calls, and paperwork.
• Adjust plans based on client feedback and create backup plans as needed.
• Ensure client satisfaction and uphold cleanliness and safety standards before, during, and after events.

Customer Experience

• Assist customers with shopping, locating products, and providing solutions.
• Ensure a quick, friendly checkout process.
• Promote Rewards programs and Credit Card enrollments.
• Educate customers about Voice of Customer surveys and support Omni channel processes like BOPIS and SFS.
• Participate in stocking, planogram, and recovery tasks.
• Support safety and shrink reduction programs.
• Adhere to SOPs and company policies, maintaining a positive, respectful attitude.
• Cross-train in Custom Framing sales and production.
• Participate in store cleanliness activities.

Preferred Skills and Experience

• Energetic, enthusiastic personality with excellent people skills.
• Experience working with children and managing children’s events.
• Strong communication, organizational, and problem-solving skills.
• Retail or customer service experience required.

Physical and Work Environment

• Ability to stand for long periods and move throughout the store.
• Regular bending, lifting, and carrying, including heavy boxes and using ladders.
• Work involves nights, weekends, and early mornings in a climate-controlled environment.

Applicants in the U.S. must meet legal requirements. The pay range is $18.00 - $21.20 per hour.

Michaels is committed to diversity and inclusion, providing reasonable accommodations for individuals with disabilities. For assistance, contact Customer Care at 1-800-642-4235.