Birthday & Event Host - Guest Experience Champion

Gfoat; Pflugerville (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Monarch Recreation Center seeks an Event Host to create a welcoming, customer-focused environment for birthday parties, celebrations, and rental events. You will prepare spaces, assist with event flow, engage guests, and ensure a clean, organized experience before, during, and after events.

Responsibilities include setting up rooms, coordinating with parents and renters, assisting with food service and activities, and maintaining safety and facility standards throughout high-energy events.

Qualifications

• High School Diploma or equivalent.
• CPR, AED, and First Aid, or ability to obtain within 6 months of hire date.
• Preferred: Customer service or event experience; Event Planning or Facility Management Certification.
• Disclaimers: substitutions of education/experience allowed per policy and full-time equivalence requirements.

Responsibilities

• Welcomes guests and participants; provides event support and answers questions throughout the event.
• Supports birthday parties and hosted events including food service, activities, and transitions.
• Monitors spaces to ensure safety, organization, and adherence to facility guidelines.
• Sets up rooms and spaces per reservations, programs, or event needs before use.
• Cleans and resets rooms after parties and prepares spaces for the next event.
• Follows instructions, attends trainings, and maintains center professionalism.
• Remains accessible via cell phone for job-related issues or emergencies.
• Provides backup support to programs or recreation areas as assigned.

Skills

Customer service knowledge

Communication

Instruction following

Problem solving

Flexibility

Schedule flexibility

Teamwork

Education

High school diploma

Job description

Monarch Recreation Center seeks an Event Host to create a welcoming, customer-focused environment for birthday parties, celebrations, and rental events. You will prepare spaces, assist with event flow, engage guests, and ensure a clean, organized experience before, during, and after events.

Responsibilities include setting up rooms, coordinating with parents and renters, assisting with food service and activities, and maintaining safety and facility standards throughout high-energy events.