Birth Registrar-SHARE

UMass Memorial Health; Worcester (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established health system is seeking a dedicated individual to join their team as a caregiver. This role involves vital clerical responsibilities, including gathering and processing information for birth certificates and assisting patients with documentation. The ideal candidate will possess strong clerical skills, computer proficiency, and excellent interpersonal communication abilities. Join a diverse team committed to exceptional patient care and community service, where your contributions will make a meaningful impact every day.

Qualifications

• High school diploma or equivalent required.
• Clerical skills and computer proficiency necessary.

Responsibilities

• Gather and process information for birth certificates.
• Assist patients with paternity papers and other documents.
• Coordinate information flow within the department.

Skills

Clerical Skills

Computer Proficiency

Interpersonal Communication

Tact and Discretion

Education

High School Diploma or Equivalent

Notary Public Certification

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status: Non-Exempt

Schedule Details: Holidays - No More Than Every Third Holiday; Monday through Friday, Weekends - Every Other Weekend

Scheduled Hours: 8-4:30

Shift: Day Shift, 8 Hours (United States of America)

Hours: 40

Cost Center: 99940 - 5460 Identity Management

Union: SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community, and each other. And everyone, in their own unique way, plays an important part, every day.

Performs a variety of duties involving the gathering, processing, and legal registration of information on infants born at the community hospital and their mothers, for birth certificates and other birth-related requirements. Additionally, performs a variety of computer, clerical, and supply functions that support patient flow and the operation of the patient care unit.

I. Major Responsibilities:

1. Interviews patients and gathers information as required by the Commonwealth of Massachusetts for the completion of paternity papers, denials, birth statements and certificates, and Social Security forms.
2. Assists patients in handling paternity papers, denials, and information changes.
3. Completes Fetal Death reports as needed.
4. Performs quality checks on completed birth certificates to ensure accuracy and completeness and compliance with state laws.
5. Reviews prenatal statistic information for each birth for completeness and accuracy and forwards it to the Registry of Vital Statistics and respective city departments.
6. Provides birth certificate registration and other birth-related information in person or over the phone to parents, families, adoption agencies, the Registry of Vital Statistics, and other appropriate agencies.
7. Works closely with clinical teams to obtain accurate and timely data.
8. Greets and directs patients, families, visitors, and hospital personnel. Provides basic information on policies and procedures or directs requests to appropriate persons. Coordinates the flow of information within the department.
9. Answers internal and external phone calls promptly, prioritizes urgent patient information, and contacts physicians or staff as appropriate.
10. Assists in maintaining the order, organization, and currency of logs, records, and patient charts. Helps ensure efficient information sharing within the unit.
11. Processes information needed for patient services and treatment areas such as radiology, laboratory, dietary, and housekeeping.
12. Arranges various tests and procedures.
13. Assists in maintaining inventory of supplies and materials; prepares requisitions and maintains billing receipts.
14. Prepares for new admissions and discharges.
15. Performs routine clerical and computerized duties, such as sorting, faxing, maintaining files, taking messages, and routine information.
16. Arranges patient transport as ordered by the clinical team.
17. Keeps waiting areas, conference rooms, and sitting areas organized and stocked with information.
18. Participates in training and performance improvement activities.

Standard Staffing Level Responsibilities:

1. Complies with departmental policies, procedures, and objectives.
2. Attends meetings, conferences, seminars as required or directed.
3. Uses Quality Improvement in daily operations.
4. Follows health and safety regulations.
5. Respects diverse views, demonstrates professionalism, tolerance, civility, and acceptance.
6. Maintains reliable and predictable attendance.
7. Performs other duties as required.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. High school diploma or equivalent.
2. Notary Public (must obtain within 30 days if not already certified; failure to do so may result in termination or reassignment).

Preferred: N/A

Experience/Skills:

Required:

1. Clerical skills and computer proficiency.
2. Excellent interpersonal communication skills.
3. Ability to handle ongoing pressure with tact, discretion, and diplomacy.

Preferred:

1. Minimum one year of clerical or administrative experience.
2. Knowledge of medical terminology and state birth requirements.

Equivalence of education and experience may be considered if certification or licensure is not required.

III. Physical Demands and Environmental Conditions:

Constantly: Sitting, Repetitive Movements, Working Indoors, Precise Motor Skills, Hearing, Vision;
Less than 10 pounds lifting/carrying/pushing/pulling.

Frequently: Standing, Walking, Reaching, Grasping, High Stress.

Occasionally: Pushing, Pulling, Twisting, Bending, Kneeling; 10-50 pounds lifting/carrying/pushing/pulling.

Never: Climbing, Crawling, Outdoors, Extremes, Heights; 50+ pounds lifting/carrying/pushing/pulling.

UMass Memorial Health is an equal opportunity employer and values diversity. We encourage applications from individuals of varied backgrounds and experiences.

If you require disability assistance, contact us at [e-mail].

About Us

At UMass Memorial Health, everyone is a caregiver. Every employee plays an essential role in patient care and community service. We are a diverse team committed to healing and excellence.