Biotech Quality Analyst — Bilingual & Data-Driven QA

Kelly Science, Engineering, Technology & Telecom; Barceloneta (PR); On-site; USD 42,000 - 64,000; Full time

Job summary

Kelly® Science, Engineering, Technology & Telecom (SETT) seeks an Associate Quality Analyst to support a leading biopharmaceutical client in Barceloneta, PR. The role involves implementing and maintaining the quality system and delivering quality controls across referral management, call center and fulfillment.

You will analyze quality indicators, prepare reports, and participate in QA improvements, investigations, and audits to ensure compliance with policies and applicable laws.

Qualifications

• Minimum of 2 years’ experience in a Quality related field.
• Good oral, written, and presentation skills.
• Sound decision making and problems solving skills to assure business unit compliance.
• Strong analytical skills, ability to analyze data and trends and draw conclusions.
• Good mathematics background with an understanding of basic statistical concepts.
• Experience in Quality preferably evaluating and conducting investigations.
• Fully bilingual.
• Two (2) years experience in Biotechnology industry.

Responsibilities

• Responsible for implementing and maintaining the effectiveness of the quality system.
• Provides effective quality controls to the referral management, call center and fulfillment operations.
• Monitors compliance with all Customer and Pharmacy Solutions policies and procedures in addition to all federal/state/local governmental and pharmacy laws and regulations.
• Evaluates, analyzes, and trends quality indicators, data, performance metrics and prepares daily/monthly reports of pharmacy solutions quality measurements.
• Manage QA lists, spreadsheets, and databases as required to support the business.
• Participates in Quality Improvement initiatives and assures customer satisfaction.
• Conducts investigations and provides timely resolutions to variance, incident, exception issues. Participates in the development and implementation of permanent corrective actions.
• Prepares ad hoc quality and other reports as requested by management and external customers.
• Conduct internal audits on the business functions of Pharmacy Solutions and Supports external audit logistics and operations.

Skills

Quality Assurance

Data Analysis

Biotech Experience

Bilingual

Investigation Skills

Auditing

Job description

Kelly® Science, Engineering, Technology & Telecom (SETT) seeks an Associate Quality Analyst to support a leading biopharmaceutical client in Barceloneta, PR. The role involves implementing and maintaining the quality system and delivering quality controls across referral management, call center and fulfillment.

You will analyze quality indicators, prepare reports, and participate in QA improvements, investigations, and audits to ensure compliance with policies and applicable laws.