Biometric Passport Tech Support Specialist

Event Staffing; Las Vegas (NV); On-site; USD 14,000 - 17,000; Full time

Job summary

Event Staffing is seeking a Biometric Passport Support Specialist in Las Vegas to provide technical support for biometric passport systems, troubleshoot issues, and perform system updates. You will train clients and document activities while collaborating with the team to enhance the system.

The role requires a CS-related degree and at least 2 years in tech support, with strong problem-solving and communication skills. Location is Las Vegas, NV; on-site work in a fast-paced environment.

Qualifications

• Bachelor's degree in computer science or related field preferred.
• Minimum of 2 years experience in technical support or a similar role.
• Knowledge of biometric technology and passport systems preferred.
• Strong problem-solving skills and ability to troubleshoot technical issues independently.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide technical support to clients with biometric passport systems.
• Troubleshoot hardware and software issues.
• Perform regular system updates and maintenance.
• Provide training to clients on how to use the system effectively.
• Communicate with clients via phone, email, or in person to resolve technical issues.
• Document all support activities accurately and thoroughly.
• Collaborate with other team members to continuously improve the biometric passport system.

Skills

Technical support

Biometric tech knowledge

Problem solving

Communication skills

Multitasking

Education

Bachelor's degree in computer science or related field

Job description

Event Staffing is seeking a Biometric Passport Support Specialist in Las Vegas to provide technical support for biometric passport systems, troubleshoot issues, and perform system updates. You will train clients and document activities while collaborating with the team to enhance the system.

The role requires a CS-related degree and at least 2 years in tech support, with strong problem-solving and communication skills. Location is Las Vegas, NV; on-site work in a fast-paced environment.