Biomedical Technician I - Sioux Falls, SD

GE HealthCare; South Dakota; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

GE HealthCare is seeking a Biomedical Technician I to respond to service calls, evaluate, diagnose, and repair complex patient-care equipment. The role includes PMs, safety inspections, and ensuring strong customer satisfaction.

You may serve as a Site Leader and lead technicians on site. Responsibilities include proactive customer communications, documenting actions, maintaining inventory, and ensuring compliance with GE policies and regulatory standards.

Qualifications

• 4+ years of experience servicing medical equipment.
• Experience completing electronic documentation on tablets and MS Office.
• Ability to communicate technical issues clearly to customers.
• Ability to work independently and in a team.

Responsibilities

• Evaluate and repair complex biomedical equipment; perform PMs and safety checks.
• Lead and mentor technicians; document actions and reports.
• Maintain customer relations and proactive communications.
• Coordinate with vendors and manage parts inventory.
• Share on-call duties and ensure site safety compliance.
• Meet regulatory requirements and stay current with standards.

Skills

Customer relations

Documentation

Team leadership

Communication

Education

Associate's degree in Electrical Engineering

Bachelor's degree in Biomedical Engineering

Equivalent military education

High School Diploma or GED

Job description

Job Description Summary

The Biomedical Technician 1 responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer’s biomedical equipment. Drives customer satisfaction through Service Excellence. May, as part of their position, function as a Site Leader.

Responsibilities

Job Description

• Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations.


• Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.


• Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction.


• Effectively communicate and partner with teammates and colleagues.


• Implement GE/customer facility contract and support customer and business goals/objectives.


• Lead, instruct, and assist technicians on basic and complex repairs/resolution.


• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties).


• Proactively reach out to others on team (e.g., provide help, share best practices, mentor others).


• Share on-call responsibility.


• Document all repair actions and submit reports/summaries according to schedule.


• Ensure proper care of spares, tools, and test equipment, and ensure calibration.


• Maintain approved parts inventory.


• Manage vendor’s service delivery processes in compliance with GE policies, as instructed.


• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.


• May perform role of site leader (e.g., direct activities of fellow BMET’s assigned to site, engage in a more interactive customer relationship, interact with customer leadership, participate in a Safety Committee).


• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.

Required Qualifications

• Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering,


• or related field and 4+ years of experience servicing medical equipment;


• OR equivalent military education and 4+ years of experience servicing medical equipment;


• OR High School Diploma/GED and 6+ years of experience servicing medical equipment.


• Proficiency in completing electronic documentation using technological tools (e.g., Ipad, Iphone) and familiar with technological programs (e.g., Microsoft Office).


• Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership).


• Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.


• Ability to work independently and as a team to implement solutions through problem solving.

Special Physical Requirements

• Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.


• Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes