Biomedical Technician I

MEDICAL TECHNOLOGY ASSOCIATES LLC; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

MEDICAL TECHNOLOGY ASSOCIATES LLC in Dallas, TX, is seeking a BMET 1 for full-time employment. This entry level role oversees general patient care equipment maintenance and repair within the facility, with close supervision to ensure service quality and ongoing skill development.

Responsibilities include independent PM completion, coordinating with managers, proactive communication with support staff, and maintaining high customer satisfaction through effective on-site service and documentation.

Qualifications

• Entry level position for up to 2 years of practical experience.

Responsibilities

• Must exhibit self motivation and personal relation skills.
• Communicates work status along with problems and scheduling issues to management.
• Proactively communicate with support staff to ensure customer satisfaction.
• Work independently to accomplish PMs and balance repair calls and related paperwork.
• Perform all assigned non-invasive repairs and arrange invasive repairs on-site.
• Work from drawings, technical manuals, and specifications to troubleshoot and repair equipment.
• Request necessary parts for repairs with cost-effective considerations.
• Maintain good customer relations and inform managers of account status, CM status, PM status and customer concerns.
• Learn new maintenance skills quickly, usually with demonstration.
• Operate and maintain test equipment to high standards.

Skills

Self-motivation

Customer service

Organizational skills

Communication

Job description

Full Time Dallas, TX, US

BMET 1 is an entry level position for up to 2 years of practical experience, and is usually assigned responsibility for the general patient care equipment (GENMED) within the facility.

The BMET 1 is responsible for all scheduled maintenance and repair services assigned to them. Because of the close daily relationship and interaction with facility staff, BMET 1’s must have excellent organizational and customer service skills. Close supervision is provided to ensure service quality is maintained and that continued development of the BMET 1’s knowledge and skills are progressing.

Specific Responsibilities:

• Must exhibit self motivation and personal relation skills.
• While working with the managers, the BMET 1 is responsible for communicating work status along with any problems, scheduling issues and/or incomplete service activities that require management attention.
• Communicates with support staff pro-actively to assure customer satisfaction.
• Must work independently to accomplish all assigned PMs while balancing repair calls as required as well as completion of all related paperwork.
• Performs all assigned non-invasive repairs. Performs as many as possible of any required invasive repairs on-site. Arranges for completion of the invasive repairs.
• Works from drawings, technical manuals, and other specifications to troubleshoot and repair equipment.
• Requests all necessary and cost effective parts for repairs using the request form. Demonstrates good judgement on which repairs are attempted on-site.
• Must exhibit good customer relations skills. A close daily relationship with the customer results in a high level of customer satisfaction and perception of value per dollar cost. Company image is perceived primarily through contact with the customer and on-site personnel.
• Must work closely with managers to keep them informed of account status. This must include CM status and PM status, special interests, and customer concern/problems.
• Learns new maintenance skills quickly, usually with demonstration.
• Operates and maintains test equipment to high standards.