Biomedical Equipment Technician (Columbia, SC)

Philips International; West Columbia (SC); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Generous PTO

401k match

HSA with company contribution

Stock purchase plan

Education reimbursement

On-call pay

Training and advancement opportunities

Annual incentive plan

Field service incentive bonus

Sales commissions

Long-term incentives

Job summary

Philips in Columbia, SC is seeking a Biomedical Equipment Technician for field-based service and support. You will install, troubleshoot, and service biomedical equipment at customer sites, maintaining a strong focus on reliability and customer satisfaction.

Responsibilities include performing PMs, installations, diagnostics, and coordinating with site teams. A electronics-focused background and 5+ years of equipment experience are highly valued for this role.

Qualifications

• Associates degree in electronics or equivalent combination of education and experience.
• BSEE/BSEET/BSME/BSMET preferred.
• 5+ years of experience servicing medical equipment; relevant device families preferred.
• Ability to read schematics, site drawings and use test equipment effectively.

Responsibilities

• Perform preventative maintenance and service repair on equipment per manuals and OEM guidance.
• Identify and resolve customer issues, coordinating with site personnel as needed.
• Complete PMs, FCOs, installations and diagnose electronic, mechanical and networking problems.
• Maintain customer satisfaction and communicate priorities clearly to the Site Manager.

Skills

Electronics repair

Biomedical equipment service

Schematics reading

Customer communication

Education

Associates degree in electronics

BSEE/BSEET/BSME/BSMET preferred

Tools

Test equipment

Job description

Biomedical Equipment Technician (Columbia, SC)

Biomedical Equipment Technician - Columbia, SC

This position supports the Multi-Vendor Biomedical business with our client in Columbia, SC. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, and service Biomedical Equipment at customer sites.

Your role:

• Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training.
• Identifying and resolving customer issues, providing the customer with the appropriate communication and involving appropriate site service personnel.
• Maintaining customer satisfaction is the primary goal. Therefore, the BMET must demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Manager, the Site Team or the customer.
• Independently complete PMs, FCOs, installations, and all related tasks and independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues.

You're the right fit if:

• Associates degree in electronics or equivalent combination of education and experience;
• BSEE/BSEET/BSME/BSMET preferred.
• 5+ years of experience servicing medical equipment; general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
• Working knowledge of electronic circuit boards, schematics, processors and computer hardware including applications, programming, and systems functionality.
• Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
• Ability to read and interpret schematics and site drawings with minimal assistance.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a Field Role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture.

Philips Transparency Details

This is an hourly wage position in South Columbia is $29.00 to $45.00 and is overtime eligible. This role also includes on-call pay, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

Benefits

• generous PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• stock purchase plan
• education reimbursement
• much more
• on-call pay
• training and advancement opportunities
• annual incentive plan
• field service incentive bonus
• sales commission
• long-term incentives

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

For this position, you must reside within commuting distance to Columbia, SC.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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