Biomedical Equipment Technician 1

GE HealthCare; Wisconsin; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Relocation Assistance Provided

Job summary

GE HealthCare is seeking a Biomedical Equipment Technician to respond to on-site service calls in the Appleton, WI area, evaluating and repairing basic biomedical equipment and performing PM inspections. You will work with teammates to ensure equipment safety, regulatory compliance, and high customer satisfaction.

The role requires a relevant engineering degree or military equivalent, with willingness for after-hours on-call coverage and driving to customer sites.

Qualifications

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Responsibilities

• Evaluate basic customer biomedical equipment issues; perform repairs and PM inspections.
• Assist more experienced technicians on basic and more complex repairs.
• Communicate effectively with teammates and customers.
• Follow GE policies, hospital protocol, and document activities.
• Maintain daily communications with customers to ensure resolution and satisfaction.
• Support GE/customer facility contracts and business goals.
• Work with the local team to deliver efficient service within the area.
• Be prepared to share on-call responsibility.
• Document all repair actions and submit reports on schedule.
• Care for spares, tools, and test equipment; ensure calibration.
• Maintain knowledge of current standards and safety procedures.
• Use manuals, tech support, Facetime, and online resources to answer questions during PM.
• Meet Health and Human Services, Environment Health and Safety and regulatory requirements.

Skills

Analytical skills

Communication

Education

Bachelor's or Associate's degree in Electrical/Biomedical/Mechanical Engineering

Equivalent military education

GEHC Biomed/FE Services Internship or Military Externship

High School Diploma/GED + 2+ years servicing equipment

Tools

Facetime app

Job description

Job Description Summary

Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment. Drives customer satisfaction through service excellence.

Job Description Summary

Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment. Drives customer satisfaction through service excellence.

This role requires the candidate to work onsite at our customer location(s). To provide onsite customer support, candidate needs to be willing to work in the Appleton WI area.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Responsibilities

Job Description

• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and, as assigned, perform PM and safety/environmental inspections.
• May assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
• Maintain daily communications with customers as directed, to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction.
• As instructed, implement GE/customer facility contract and supports business goals/objectives.
• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
• When trained, able to share on-call responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM.
• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.

Required Qualifications

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field;
• OR equivalent military education;
• OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program;
• OR High School Diploma/GED and 2+ years of experience servicing electrical, electronics, IT or mechanical equipment.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
• Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.

Special Physical Requirements

• Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
• Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
• Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes