Biomedical Equipment Technician I

GE HealthCare; Town of Florida (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

GE HealthCare is seeking a field service technician to respond to service calls, diagnose, repair, and perform preventive maintenance on basic biomedical equipment at customer hospitals in the Tampa Bay area. The role requires on-site work and willingness to join an on-call schedule to ensure critical coverage.

Responsibilities include evaluating equipment issues, performing repairs, documenting actions, and maintaining strong customer relations.

Qualifications

• Requires Associate's or Bachelor's in Electrical/Biomedical/Mechanical Engineering or equivalent military education.
• Analytical and communication skills to explain technical issues clearly to customers.
• Willingness to work after hours and participate in on-call rotation, including weekends.

Responsibilities

• Under supervision, evaluate basic biomedical equipment issues, perform repairs, and conduct PM and safety inspections.
• Assist more experienced technicians on repairs/resolutions.
• Communicate effectively with teammates and customers to ensure satisfaction.
• Follow GE policies, hospital protocols, and complete required documentation.

Skills

Analytical skills

Communication skills

On-call availability

Driver's license

US work authorization

Education

Engineering degree or military equivalent

Job description

Job Description Summary

Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment. Drives customer satisfaction through service excellence in the Tampa Bay/Tarpon Springs area.

Job Description Summary

Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment. Drives customer satisfaction through service excellence in the Tampa Bay/Tarpon Springs area.

This role requires the candidate to work onsite at our customer location (hospitals). To provide onsite customer support, candidate needs to be willing to work in the Tampa Bay/Tarpon Springs area.

Responsibilities

Job Description

• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
• May assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
• Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to strong customer relations and ongoing customer satisfaction.
• As instructed, implement GE/customer facility contract and supports business goals/objectives.
• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
• When trained, able to share on-call responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM.
• Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements

Required Qualifications

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education to an Associate’s or Bachelor’s level; OR participant in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 2 years of experience servicing electrical, electronics, IT or mechanical equipment.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.
• Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
• Valid driver’s license and ability to maintain license.
• The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government)
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Special Physical Requirements

• Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
• Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
• This role may require specific vision abilities that may include color, close vision, distance vision, peripheral vision, and depth perception.

Desired Qualifications

• Prior experience in a healthcare or technical service environment is a plus but not required.
• Basic understanding of electronics, mechanical systems, and medical terminology.
• Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Familiarity with regulatory standards (e.g., FDA, Joint Commission) related to medical devices is desirable.

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes