Biomedical Equipment Support Specialist (Biomedical Info Systems)

Koitecc Solutions; West Palm Beach, Northern (FL, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid time off (37-50 days per year)

Federal employee benefits

Parental leave after 12 months

Job summary

Koitecc Solutions is seeking a skilled professional to oversee the support, maintenance, and integration of network-connected medical devices and healthcare technology systems in a VA setting. The role emphasizes cybersecurity, patching, and compliance with VA security standards.

The position requires configuring network components, troubleshooting connectivity, and collaborating with IT, biomedical engineering, clinical services, and device manufacturers to resolve complex issues while ensuring

Qualifications

• U.S. Citizenship as required or applicable per VA policy.
• Proficiency in English (written and spoken).
• Associates or higher degree in biomedical technology/biomedical engineering or related IT/electronics field OR equivalent experience/certifications as outlined by VA.

Responsibilities

• Oversee support, maintenance, and integration of networked medical devices and healthcare systems.
• Manage medical device cybersecurity including patching and compliance with VA standards.
• Configure and troubleshoot VLANs, IP addressing, subnetting, firewalls and security protocols.

Skills

Network configuration

Cybersecurity

HL7/DICOM interfaces

Tools

HL7

DICOM

Middleware

Job description

OPENING DATE: 09/23/2026

CLOSING POSTING DATE: 10/01/2026

Major Duties

• Oversees support, maintenance, and integration of network-connected medical devices and healthcare technology systems.
• Manages medical device cybersecurity, including patching, vulnerability remediation, antivirus protections, and compliance with VA security standards.
• Configures and troubleshoots device network components (VLANs, IP addressing, subnetting, firewalls, and security protocols).
• Supports medical device servers, databases, software applications, HL7/DICOM interfaces, and middleware solutions.
• Collaborates with OIT, biomedical engineering, clinical services, and device manufacturers to resolve connectivity, integration, and performance issues.
• Conducts system testing, device validation, lifecycle management, and technology upgrades.
• Implements network engineering principles to resolve complex integration challenges where no precedent exists.
• Distinguishes networking from non-networking problems and coordinates with IT teams to ensure device functionality and uptime.
• Maintains documentation, inventories, configuration records, and compliance reporting for all managed systems.

Work Schedule: Monday through Friday, 7:00 a.m. to 3:30 p.m., with ad-hoc flexibility as needed.
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 41764F
Relocation/Recruitment Incentives: Not Authorized
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Permanent Change of Station (PCS): Not Authorized
Selected applicants who are new to a supervisory role will be required to complete a one-year supervisory probationary period.

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• Your performance and conduct;
• The needs and interests of the agency;
• Whether your continued employment would advance organizational goals of the agency or the Government; and
• Whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f).
• Education, Experience, or Certification:
  • Associates or higher degree in the biomedical technology or biomedical engineering field; OR
  • Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience;OR
  • Completion of the Department of Defense (DOD) biomedical equipment technician training program;OR
  • Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience;OR
  • Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship;OR
  • Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience;OR
  • Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment.
• **If claiming education or certification as proof of meeting basic requirements, documents are required to be submitted with application.
• Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials.
  • The evaluation document must be submitted with your application.

GRADE DETERMINATIONS. In addition to the basic requirements for employment, candidates must meet the following grade-determining criteria for placement at grade level specified.

Biomedical Equipment Support Specialist (Information Systems), GS-12:

GS-12-Specialized Experience: At least one year of experience equivalent to the GS-11 grade level.

Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs on their resume and in their experience:

• Knowledge of Health Level 7 (HL7) and Digital Imaging and Communications in Medicine (DICOM) standards.
• Knowledge of advanced testing methods to troubleshoot networked medical equipment and clinical system interfaces.
• Skill in maintaining computer and server based medical equipment, databases, and software.
• Skill in managing medical equipment and clinical system projects that interface with an electronic health record or other information systems.
• Skill in applying cybersecurity standards to medical devices and clinical systems such as Food and Drug Administration (FDA), Federal Information Security Modernization Act (FISMA), and National Institute of Standards and Technology (NIST) guidelines.
• Ability to apply information security tools including virus protection, software updates, and operating system patches.
• Ability to establish a medical network including VLAN configuration, Internet Protocol addressing, and network security.

Assignment. For all assignments above the FPL, the higher-level duties must be of significant scope, administrative independence, complexity, and range of variety, as described in this standard at the specific grade level and be performed by the incumbent at least 25% of the time. At the advanced level, the BESS, in addition to the duties at the FPL, manage medical servers and networks, diagnostic software, virtual platforms, and clinical applications software. They manage projects for medical equipment and clinical systems that interface with the electronic health record or other information systems. BESSs (Information Systems) manage virtual and physical hardware components including storage, memory, processing, graphical, and network interfaces. They facilitate operating system updates, upgrades, and virus protection. BESSs (Information Systems) perform maintenance for networked systems. They leverage resources and knowledge to minimize the need for unit and intermediate-level service contracts and manufacturer or vendor expenditures for tasks that can be completed in-house. BESSs (Information Systems) identify and troubleshoot issues related to networked medical equipment and clinical systems. They evaluate compatibility and adaptability of biomedical devices for integration to the electronic health record. BESSs (Information Systems) regularly review, coordinate, and implement available software patches, updates, and system or data backups with other BESSs, manufacturers, informatics, and IT staff. They are responsible for compliance with physical security, privacy, and information standards and infrastructure standards. BESSs (Information Systems) ensure compliance of networked clinical systems to all Medical Device Protection Program (MDPP) requirements. They design, implement, and manage appropriate security measures and disaster recovery plans critical to ensure system uptime and prevent loss of patient data from critical medical equipment and clinical systems.

Preferred Experience: Experience supporting network-connected medical devices and healthcare technology systems, including troubleshooting hardware, software, network connectivity, and device-integration issues. Experience with medical device cybersecurity, operating systems, network configuration, vulnerability remediation, and collaboration with Information Technology and clinical stakeholders is preferred. Experience supporting medical device interfaces, servers, databases, or middleware within a healthcare environment is also preferred, along with demonstrated experience in system integration, network troubleshooting, and coordinated support across IT and clinical services.