Biomedical Equipment Support Specialist

U.S. Department of Veterans Affairs; Des Moines (IA); On-site; USD 50,000 - 70,000; Full time

Job summary

A government health agency in Des Moines is seeking a Biomedical Equipment Support Specialist to manage medical equipment and provide technical support. This role requires full-time hours, focusing on maintaining and troubleshooting clinical systems. Experience in a healthcare environment is essential for success.

Qualifications

• Experience in troubleshooting and maintaining medical equipment.
• Ability to document work in a computerized system.
• Understanding of cybersecurity principles related to clinical systems.
• Customer support experience in a healthcare setting.

Responsibilities

• Manage the lifecycle of medical equipment and clinical systems.
• Perform planned maintenance on medical devices.
• Document actions in the Computerized Maintenance Management System (CMMS).
• Provide customer support and educate staff on equipment operation.

Job description

Biomedical Equipment Support Specialist

Works in support of the medical equipment management program. Troubleshoots and performs planned maintenance on a range of medical devices and clinical systems.

The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.

Duties

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Duties include, but are not limited to:

• Manages the lifecycle of medical equipment and clinical systems.
• Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action.
• Performs incoming inspections and planned maintenance on medical equipment and clinical systems.
• Documents all work in the Computerized Maintenance Management System (CMMS).
• Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.
• Monitors system backups, ensures network connectivity, mitigates cybersecurity vulnerabilities, and maintains clinical systems.
• Utilizes test equipment in accordance with manufacturer instructions.
• Manages projects involving medical equipment and clinical systems.
• Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status.
• Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems.
• Serves as a Contracting Officer's Representative (COR) and/or purchase card holder.
• Develops documentation to purchase commodities and/or vendor services. Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies.
• Complies with applicable standards, policies, procedures, and regulatory requirements.
• Provides guidance and mentorship to expand professional knowledge and enhance technical skillsets.
• Maintains and enhances knowledge in technological advancements through professional development and technical training.

Work Schedule

Work Schedule: Full-time; Monday-Friday, 0700-1530

Telework: Not available

Virtual: This is not a virtual position.

Functional Statement #: 000000

Relocation/Recruitment Incentives: Not authorized

Permanent Change of Station (PCS): Not authorized

Requirements